Radiflow has announced its Service Graph Connector application for ServiceNow Operational Technology Management (OTM) to allow companies to integrate Radiflow’s network direction and monitoring capabilities into their existing environments and workflows. The joint effort enables Radiflow to create better experiences and drive customer value with its unique solution built on theRead More…
ServiceNow has released the findings of a new study that explored employee sentiment on the impact of technology and digital skills on their career and the future of the workplace. 79% of surveyed UAE employees agreed that digital skills give people an edge in business and an almost equal numberRead More…
ServiceNow has launched a major expansion to its Now Assist generative AI portfolio with new capabilities to transform experiences and increase productivity. Available to all customers today, Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management (FSM) are the latest powerful GenAI solutions to be embeddedRead More…
Aston Martin Aramco Formula One Team (AMF1) announced ServiceNow as the team’s official Intelligent Platform Partner. As the “team behind the team,” ServiceNow will streamline the AMR Technology Campus onto the ServiceNow platform. The team will also reveal ServiceNow branding on its cars from the final North American race ofRead More…
Deloitte and ServiceNow have expanded their alliance to integrate Now Assist generative AI capabilities with next-generation managed services. The alliance will provide end-to-end managed services and beyond, known in the industry as Operate services,Read More…
ServiceNow has announced a major Now Platform expansion with the Now Assist family of solutions. Available in the Now Platform Vancouver release, Now Assist for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator embed the power of generative AI across all workflows on the Now Platform to help accelerate productivity, improveRead More…
ServiceNow has announced a major Now Platform expansion with the Now Assist family of solutions. Available in the Now Platform Vancouver release, Now Assist for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator embed the power of generative AI across all workflows on the Now Platform to help accelerate productivity, improveRead More…
ServiceNow has announced its commitment to deploy $1 billion in investment capital to ServiceNow Ventures, the company’s global strategic investment arm, by 2026. The company’s increased multi-year investment and strategy expansion is reflective of its ongoing commitment to grow and scale the next generation of enterprise technology companies and combined withRead More…
ServiceNow, NVIDIA and Accenture have announced the launch of AI Lighthouse, a first-of-its-kind program designed to fast-track the development and adoption of enterprise generative AI capabilities. Expanding on existing strategic partnerships among ServiceNow, NVIDIA, and Accenture, AI Lighthouse will assist pioneering customers across industries in the design, development, and implementationRead More…
ServiceNow has announced expanded generative AI capabilities, case summarization and text-to-code, to drive speed, productivity, and value for customers. Powered by proprietary ServiceNow large language models (LLMs), both capabilities are purpose-built for the ServiceNow platform and are designed to alleviate repetitive work and significantly improve productivity. ServiceNow also announced today its approach toRead More…
ServiceNow has announced the launch of ServiceNow.org, a new initiative within ServiceNow dedicated to digitally transforming non-profit organisations to enable them to drive even greater impact. ServiceNow.org brings the power of the Now Platform® to non-profits to streamline operations, improve experiences, and better manage resources to further their missions. The launchRead More…
ServiceNow has announced its newest generative AI solution, Now Assist for Virtual Agent, designed to create truly conversational experiences for more intelligent self-service. Now Assist for Virtual Agent builds on ServiceNow’sRead More…
