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ServiceNow has acquired Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform. TheRead More…

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ServiceNow has announced plans for a ServiceNow UAE Cloud, hosted on Microsoft Azure. The company confirmed that the active build of the cloud region is underway, with a targeted delivery window in the first half of 2025. The cloud offering is in line with ServiceNow’s commitment to meeting the businessRead More…

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ServiceNow has officially opened the doors to its new Regional Headquarters for the Middle East and North Africa (MENA) region in Riyadh, Kingdom of Saudi Arabia. This milestone marks a significant expansion of ServiceNow’s ongoing commitment to the Kingdom, building on its existing presence and growth in the region. H.E.Read More…

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At its recent annual customer and partner event, Knowledge 24, ServiceNow showcased AI avatars of the future together with NVIDIA, leveraging NVIDIA’s Avatar Cloud Engine (ACE) speech, large language model (LLM), and animation technologies that bring digital characters to life using generative AI. The AI avatars were revealed on stage at KnowledgeRead More…

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ServiceNow and Microsoft have announced an expanded strategic alliance, combining their industry-leading generative AI capabilities to enhance employee choice and flexibility. The new ServiceNow Now Assist and Microsoft Copilot integration brings the power of two generative AI assistants into one seamless enterprise experience, making it easier than ever to create value for enterprise workersRead More…

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Moro Hub has announced today the signing of a Memorandum of Understanding (MoU) with ServiceNow. Under the terms of the MoU, ServiceNow will be Moro Hub’s preferred partner for Digital Transformation projects aimed at boosting engagement and productivity for internal stakeholders. The companies will also work together to extend cutting-edgeRead More…

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The EY organisation and ServiceNow have announced an expansion of their strategic alliance to provide solutions for generative AI (GenAI) compliance, governance and risk management. The EY organisation will also use ServiceNow’s Now Assist GenAI capabilities to bring enhanced experiences to EY professionals and clients. These new AI solutions seekRead More…

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In: News, Partner Programmes

ServiceNow has unveiled the next wave of partner programme transformation with new specialisations. As part of the revamped ServiceNow partner programme announced in January 2023, the recently developed Partner Specialisations are the next step in the partner programme evolution for partners to unlock new revenue opportunities and earn a range ofRead More…

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Radiflow has announced its Service Graph Connector application for ServiceNow Operational Technology Management (OTM) to allow companies to integrate Radiflow’s network direction and monitoring capabilities into their existing environments and workflows. The joint effort enables Radiflow to create better experiences and drive customer value with its unique solution built on theRead More…