News

ServiceNow revamps its partner program

January 18, 2023

Subha Bhargavi

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ServiceNow announced a major partner program transformation to further partner growth and customer success. The multi-year vision is designed to support the $500 billion market opportunity for the Now Platform and associated partner services with a redesign of the company’s partner program that includes a new Partner Development Fund among other incentives and benefits.

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Artificial Intelligence

ServiceNow lists vectors that will determine business strategies in 2023

January 4, 2023

Subha Bhargavi

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ServiceNow has identified five key vectors that will shape the future of business strategies in 2023. As an enterprise cloud platform and services provider, ServiceNow has long observed and analysed which technology priorities will drive organisations’ strategic objectives in the near future, and its experts say that in 2023, the complex macroeconomic backdrop will drive […]

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News

ServiceNow announces RiseUp with ServiceNow

October 27, 2022

Subha Bhargavi

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ServiceNow has announced RiseUp with ServiceNow, a global program designed to skill one million people on the company’s platform by 2024. The program will fuel a new economy of in-demand, job-ready talent with an emphasis on faster, more equitable career paths in the high-growth ServiceNow ecosystem.

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News

ServiceNow announces the Now Platform Tokyo release

September 22, 2022

Subha Bhargavi

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ServiceNow has announced the Now Platform Tokyo release, designed to help organizations navigate complex business challenges amid an uncertain macro environment. The ServiceNow Tokyo release is purpose-built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and […]

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Case Studies

ServiceNow unveils custom-bulit application to support South African local population

September 1, 2022

Deepak Singh

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By leveraging the ServiceNow platform Ndlovu Care Group (NCG) can scale their outreach to help even more children and adults. ServiceNow has launched a custom-built application that supports Ndlovu Care Group (NCG) in managing its development programmes and simplifying its workload. NCG is a South African-based non-profit organisation dedicated to the well-being of the local […]

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News

ServiceNow signs an agreement to acquire Hitch

June 6, 2022

Subha Bhargavi

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ServiceNow has announced it has signed an agreement to acquire Hitch, a skills mapping and intelligence company. Hitch will add a new layer of AI-powered skills insights to the industry-leading Now Platform to help customers address talent gaps by tying employee learning and development to workforce planning. Companies will be able to more effectively match […]

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News

ServiceNow unveils three new solutions to advance digital transformation efforts

May 12, 2022

Subha Bhargavi

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At Knowledge ’22, ServiceNow has introduced three new solutions built on the Now Platform to help enterprises advance their digital transformation efforts. Service Operations Workspace, App Engine Management Center and Public Sector Digital Services work across organizations and within the public sector to digitize complex processes and accelerate productivity. · Service Operations Workspace gives service […]

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Appointment

ServiceNow appoints new leaders to spearhead its operations in the MEA region

April 19, 2022

Subha Bhargavi

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ServiceNow today announced the appointment of new leaders to spearhead its ambitious expansion in the Middle East and Africa region. Ali Kaddoura will be Country Manager for the United Arab Emirates and Feras Bilto will be Country Manager for Saudi Arabia. The appointments follow the opening of ServiceNow’s offices in Dubai, UAE, last year and […]

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News

ServiceNow announces its Now Platform San Diego release

March 24, 2022

Subha Bhargavi

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ServiceNow today announced its Now Platform San Diego release. With an upgraded, more modern visual design and new Robotic Process Automation (RPA) capabilities that deliver on the promise of hyperautomation, the latest version of the Now Platform is designed to help organizations address the most pressing challenges facing every industry, in every region, and transform […]

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News

ServiceNow broadens Lightstep portfolio

March 16, 2022

Subha Bhargavi

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ServiceNow has announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and resilient. Lightstep Incident Response will enable

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5G

NTT joins hands with ServiceNow

February 21, 2022

Subha Bhargavi

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NTT has announced a partnership with ServiceNow to simplify and accelerate the adoption of private 5G through an AI-enabled end-to-end workflow automation platform. Organizations will be able to utilize solutions from NTT and ServiceNow to streamline the deployment and integration of private 5G.

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News

ServiceNow unveils ServiceNow Messaging Service

November 15, 2021

Subha Bhargavi

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ServiceNow has announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution. Leveraging the Twilio platform, ServiceNow Messaging Service allows organizations to purchase SMS and WhatsApp directly from ServiceNow, making it easier to quickly integrate popular messaging platforms with ServiceNow workflows. This gives organizations another channel to engage

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