At ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow gave enterprises a way out of AI chaos, turning AI ambition into AI execution across every workflow, system, and department. The updates span AI Control Tower, Autonomous Workforce, data intelligence, and security capabilities, giving enterprisesRead More…
ServiceNow has announced that its entire product portfolio will be AI-enabled. Every ServiceNow product now includes AI, data connectivity, workflow execution, security, and governance built-in. This shift enables organizations to accelerate their AI ambitions and help ensure they get the most value from AI by bringing together the critical componentsRead More…
Qlik announced a new partnership with ServiceNow designed to help enterprises bring trusted enterprise context and richer insight into the workflows and AI-driven processes where decisions turn into action.Read More…
DXC Technology and ServiceNow to modernize core enterprise operations and put AI to work at scale. The partnership combines DXC’s enterprise optimization expertise with the ServiceNow AI Platform to move from AI experimentation to execution across complex, multivendor environments, while accelerating delivery timelines,Read More…
ServiceNow today released new research highlighting the gap between AI’s potential and how service is being delivered. The CX Shift: Customer Expectations in the AI Era found that citizens and residents across the UAE are collectively spending more than 83 million hours a year on hold, despite the improvements made possibleRead More…
ServiceNow has launched Autonomous Workforce, AI specialists that can execute jobs with the scope, authority, and governance required for enterprise work – freeing people to focus on strategic problem solving and personalized service. Just two months after the Moveworks acquisition close,Read More…
ServiceNow and Anthropic have announced a collaboration to further integrate Anthropic Claude models into core ServiceNow workflows for application development and other mission-critical business processes in areas such as healthcare and life sciences.Read More…
ServiceNow has announced significant enhancements to its global Partner Program to accelerate AI agent innovation. This includes a newly reimagined Build Program that opens ServiceNow’s partner ecosystem to more innovators and strengthens the ServiceNow Store as a global marketplaceRead More…
ServiceNow and OpenAI have announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise AI outcomes. The agreement unlocks deep collaboration between OpenAI technical advisors and ServiceNow engineers,Read More…
ServiceNow has announced an agreement to acquire Armis for $7.75 billion in cash, marking one of the company’s largest security investments to date. Armis, a global leader in cyber exposure management and cyber‑physical security, provides real‑time visibilityRead More…
ServiceNow has announced a set of new and forthcoming integrations with Microsoft, including an integration with Microsoft Agent 365, that deliver seamless agentic AI orchestration and governance capabilities for joint customers. By uniting workflow intelligence, trusted cloud,Read More…
ServiceNow has signed a multi-year agreement with ejada Systems and Al Rajhi Bank. The Bank will leverage the ServiceNow AI Platform to transform its operations, automate workflows, and radically enhance customer and employee experiences across its diverse portfolio,Read More…
