Dynatrace and ServiceNow today announced a multi-year strategic collaboration to advance autonomous IT operations and scale intelligent automation for joint enterprise customers.Read More…
ServiceNow is set to make its biggest appearance yet at GITEX Global 2025, showcasing the power of its AI capabilities to help enterprises scale intelligence, data, and workflow automation across the business. The company’s expanded presence signalsRead More…
ServiceNow has announced AI Experience, a unified, conversational front door to enterprise AI. With its context-aware interface, the new AI Experience unites people and AI in a seamless, multimodal environment with built-in governance, security, and the trust and transparency customers need as they implement AI meant for scale. Building onRead More…
NextEra, a joint venture between LTIMindtree and Aramco Digital, has entered a partnership with ServiceNow to drive large-scale digital transformation across the Kingdom of Saudi Arabia and the broader MENA region. As a part of this partnership, NextEra will set up a proximity center at Imam Abdulrahman Bin Faisal UniversityRead More…
ServiceNow has unveiled its new Zurich platform release. This release delivers breakthrough innovations with faster multi‑agentic AI development, enterprise‑wide AI platform security capabilities, and reimagined workflows. New intelligent developer tools enable secure vibe coding with natural language to help turn employees into high‑velocity builders and creators and lower the barrierRead More…
Cognizant, a recognized Global Elite Partner in the ServiceNow partner ecosystem, has announced the expansion of its strategic partnership with ServiceNow, the AI platform for business transformation, into the Middle East. This move strengthens both companies’ commitment to accelerating enterprise digital transformation through powerful technology delivery, localized expertise, and provenRead More…
ServiceNow has released its latest Enterprise AI Maturity Index in partnership with Oxford Economics. The findings reveal a surprising trend in Europe and the Middle East: although AI investment continues to grow, the average AI maturity score across the region has dropped by 10 points year over year. As enterprises struggleRead More…
ServiceNow has announced a strategic partnership with Ferrari to boost Hypercar performance and real-time race operations following the World Endurance Championship where Ferrari was the winning team. As the Official Partner of the Ferrari Hypercar team, ServiceNow’s AI Platform powers Ferrari’s global operations, supporting real-time race operations and connecting employees,Read More…
ServiceNow has introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the most. The new world of work is as much about a human transformation as a technological one, and for humans to transform, a safe space is needed outside of one’sRead More…
ServiceNow has released the ServiceNow Consumer Voice Report 2025. Now in its third year, the report, which surveyed 17,000 adults across 13 countries in EMEA — including 1000 in the UAE — explores consumer expectations when it comes to AI’s role in customer experience (CX). Need to put the EQ inRead More…
Juniper Networks has extended its partnership with ServiceNow to integrate Juniper’s AI-native networking platform, Mist, with ServiceNow Telecom Service Management, Inventory and Sales & Order Management for Telecom. The combined solution brings end-to-end network and service automation together with AI-native, cloud-native and 100 percent API-driven wired, wireless and SD-WAN solutions to driveRead More…
ServiceNow has launched the new AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ServiceNow and third‑party AI agent, model, and workflow on a single unified platform. AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies. InRead More…
