ServiceNow has announced the release of one of the world’s most responsibly developed and strongest-performing open-access large language model (LLM) for code generation. Led by ServiceNow Research and Hugging Face, the open-access, open-science, and open-governance 15 billion parameter StarCoder LLM makes generative AI more transparent and accessible to enable responsibleRead More…

ServiceNow has announced expanded leadership roles and promotions in Europe, Middle East, and Africa (EMEA). This comes as part of the company’s continued commitment to investment, innovation, and ambitious growth in the region. The leadership appointments include: EMEA President Ulrik Nehammer is promoted to chairman, international. In this strategic advisoryRead More…

ServiceNow announced a major platform expansion with the Now Platform Utah release. Utah is built to help organisations future-proof their businesses and drive outcomes faster in the face of continued economic uncertainty. The latest version of the intelligent, end-to-end platform for digital transformation includes AI-powered process mining with robotic processRead More…

ServiceNow announced a major partner program transformation to further partner growth and customer success. The multi-year vision is designed to support the $500 billion market opportunity for the Now Platform and associated partner services with a redesign of the company’s partner program that includes a new Partner Development Fund amongRead More…

ServiceNow has identified five key vectors that will shape the future of business strategies in 2023. As an enterprise cloud platform and services provider, ServiceNow has long observed and analysed which technology priorities will drive organisations’ strategic objectives in the near future, and its experts say that in 2023, theRead More…

ServiceNow has announced RiseUp with ServiceNow, a global program designed to skill one million people on the company’s platform by 2024. The program will fuel a new economy of in-demand, job-ready talent with an emphasis on faster, more equitable career paths in the high-growth ServiceNow ecosystem.Read More…

ServiceNow has announced the Now Platform Tokyo release, designed to help organizations navigate complex business challenges amid an uncertain macro environment. The ServiceNow Tokyo release is purpose-built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people,Read More…

By leveraging the ServiceNow platform Ndlovu Care Group (NCG) can scale their outreach to help even more children and adults. ServiceNow has launched a custom-built application that supports Ndlovu Care Group (NCG) in managing its development programmes and simplifying its workload. NCG is a South African-based non-profit organisation dedicated toRead More…

ServiceNow has announced it has signed an agreement to acquire Hitch, a skills mapping and intelligence company. Hitch will add a new layer of AI-powered skills insights to the industry-leading Now Platform to help customers address talent gaps by tying employee learning and development to workforce planning. Companies will beRead More…

At Knowledge ’22, ServiceNow has introduced three new solutions built on the Now Platform to help enterprises advance their digital transformation efforts. Service Operations Workspace, App Engine Management Center and Public Sector Digital Services work across organizations and within the public sector to digitize complex processes and accelerate productivity. ·Read More…