By leveraging the ServiceNow platform Ndlovu Care Group (NCG) can scale their outreach to help even more children and adults. ServiceNow has launched a custom-built application that supports Ndlovu Care Group (NCG) in managing its development programmes and simplifying its workload. NCG is a South African-based non-profit organisation dedicated toRead More…

ServiceNow has announced it has signed an agreement to acquire Hitch, a skills mapping and intelligence company. Hitch will add a new layer of AI-powered skills insights to the industry-leading Now Platform to help customers address talent gaps by tying employee learning and development to workforce planning. Companies will beRead More…

At Knowledge ’22, ServiceNow has introduced three new solutions built on the Now Platform to help enterprises advance their digital transformation efforts. Service Operations Workspace, App Engine Management Center and Public Sector Digital Services work across organizations and within the public sector to digitize complex processes and accelerate productivity. ·Read More…

ServiceNow today announced its Now Platform San Diego release. With an upgraded, more modern visual design and new Robotic Process Automation (RPA) capabilities that deliver on the promise of hyperautomation, the latest version of the Now Platform is designed to help organizations address the most pressing challenges facing every industry,Read More…

ServiceNow has announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and resilient. Lightstep Incident Response will enableRead More…

NTT has announced a partnership with ServiceNow to simplify and accelerate the adoption of private 5G through an AI-enabled end-to-end workflow automation platform. Organizations will be able to utilize solutions from NTT and ServiceNow to streamline the deployment and integration of private 5G.Read More…

ServiceNow has announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution. Leveraging the Twilio platform, ServiceNow Messaging Service allows organizations to purchase SMS and WhatsApp directly from ServiceNow, making it easier to quickly integrate popular messaging platforms with ServiceNow workflows. This gives organizations anotherRead More…

ServiceNow has announced a new, integrated ESG solution powered by the Now Platform that helps companies activate ESG strategies, programs, and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise. ServiceNow’s ESG solution combines the power of the Now Platform,Read More…

ServiceNow today announced an expanded strategic partnership with Microsoft to empower employees as they continue to navigate new ways of working. As part of ServiceNow’s Now Platform Rome release, the company is introducing a new collaborative app for its Employee Center that integrates with Microsoft Teams and offers streamlined employeeRead More…

ServiceNow today announced it has signed an agreement to acquire Mapwize, an indoor-mapping and wayfinding company based in Lille, France. With Mapwize, ServiceNow will provide indoor mapping capabilities for employees as they reserve seats, conference rooms, workspaces and workplace resources, as well as navigate offices, from their desktop or mobileRead More…