Adobe and ServiceNow have announced a partnership to empower brands with an industry-first solution for stitching together Adobe customer experience data and  customer data, ultimately providing seamless digital workflows and personalized customer experiences across all touchpoints.Read More…

ServiceNow has announced it has agreed to acquire Seattle‑based VendorHawk, a leader in Software‑as‑a‑Service (SaaS) management, in an all‑cash transaction expected to close this month. With VendorHawk, ServiceNow is rapidly expanding its capabilities in software asset management to help customers drive digital transformation by providing transparency into software license utilization andRead More…

Everything around us today is about digital, connectivity, cloud, social and finally claiming the centre-stage, security. Cyberthreats continue to affect enterprises and service providers while end-users remain prime targets of phishing, fraud, identity theft and ransomware. With multiple points of entry and a variety of vulnerabilities available to attackers, whatRead More…

2017 remained a disruptive year for the Middle East channel business. On one hand, the year witnessed a number of mergers and acquisitions while on the other, some businesses downsized owing to several factors including geopolitical tensions in the region, low oil prices and other macro factors affecting regional economies.Read More…

ServiceNow recently announced machine learning capabilities to tackle some of the biggest problems in IT today. With ServiceNow Intelligent Automation Engine, companies can now prevent outages before they happen, automatically categorize and route incidents, predict future performance and benchmark performance against IT peers.Read More…