Everything around us today is about digital, connectivity, cloud, social and finally claiming the centre-stage, security. Cyberthreats continue to affect enterprises and service providers while end-users remain prime targets of phishing, fraud, identity theft and ransomware. With multiple points of entry and a variety of vulnerabilities available to attackers, whatRead More…
2017 remained a disruptive year for the Middle East channel business. On one hand, the year witnessed a number of mergers and acquisitions while on the other, some businesses downsized owing to several factors including geopolitical tensions in the region, low oil prices and other macro factors affecting regional economies.Read More…
Channel Post speaks with Chris Pope – VP, Innovation, ServiceNow about the company’s market approach that has attributed to its success in the region.Read More…
ManageEngine, the real-time IT management company, today announced it has integrated its endpoint management application, Desktop Central, with Zendesk’s help desk platform, Zendesk Support.Read More…
ServiceNow has announced Trusted Security Circles, a new cloud-based application that gives enterprises the ability to share and receive hyper-relevant threat intelligence in near real-time.Read More…
ServiceNow recently announced machine learning capabilities to tackle some of the biggest problems in IT today. With ServiceNow Intelligent Automation Engine, companies can now prevent outages before they happen, automatically categorize and route incidents, predict future performance and benchmark performance against IT peers.Read More…
Guest written by Mark Ackerman, Sales Director, Middle East, ServiceNowRead More…
Businesses have adopted CRM systems to capture customer contact information, track customer issues, and nurture customer relationships. However, it’s not a panacea. Despite massive investments in CRM systems, organizations continue to struggle with customer service.Read More…
ServiceNow has released the results of a new report, “Today’s State of Work: At the Breaking Point,”Read More…
A successful IT Asset Management (ITAM) program can help you lower your costs and increase your asset utilization. You benefit by avoiding unplanned expenses, reducing the effort required to manage your assets, and making better business decisions. This whitepaper outlines eight specific recommendations for building an ITAM program that deliversRead More…
