Smartworld, the next generation ICT services provider in the Middle East recently signed an Channel Partner Agreement with Mobily to provide desktop management and support services as part of Mobily’s ‘Office In A Box Service’ for its Small and Medium Enterprises (SME) in Saudi Arabia by offering them the latest in communication technology from around the world. As part of this agreement, Mobily will offer Smartworld’s Managed and Technical Services to its SME customers in KSA. The services will come in innovative bundle offers that will add value to business sector services and are set to be announced at a later date.Read More…

Oracle acquires an leading cloud-based customer service provider, RightNow Technologies for approximately $1.5 billion. The Customer Service Cloud of RightNow helps organisations deliver exceptional customer experiences across call centers, the web and social networks. Oracle with RightNow onboard expects to offer a superior customer experience at every contact and across every channel. The Board of Directors of RightNow Technologies has unanimously approved the transaction. The transaction is expected to close by late 2011 or early 2012, subject to RightNow stockholder approval, certain regulatory approvals and customary closing conditions.Read More…

Microsoft Jordan signed an agreement with Umniah to offer business productivity hosting solutions for increased efficiency in productivity and management, using state-of-the-art Microsoft technology that reduce operational expenses by maximizing the utilization of the IT infrastructure. Umniah is one of the early providers of hosted cloud services solutions in the region and the first in Jordan based on Microsoft’s leading applications. Read More…

Bahrain’s leading telecommunications provider, Batelco recently joined hands with Korea Telecom with the signing of an MoU to offer Smart Cities services in the Kingdom of Bahrain. The agreement will benefit Batelco by enhancing the Company’s competitiveness in the marketplace by exploring innovative Smart Cities solutions utilising the state-of-the-art communication infrastructure which Batelco has invested in over many years.Read More…

Elektrotek Middle East the IT security distributor today released the Trend Micro Titanium 2012 security suite which provides complete, overall protection against increasingly sophisticated threats to the digital lifestyle, protecting everything from family photographs and finances, to online shopping, and social networking – whether the preferred device is a laptop, smart phone, tablet, fully-loaded gaming PC, or even all four. Read More…

Fortinet, a leading network security provider recently announced major performance upgrades for its top-of-the-line, chassis-based FortiGate-5140B security platform that supports two new Advanced TCA (ATCA) form factor blades, FortiSwitch-5203B and FortiMail-5002B. The FortiGate-5140B is a high-performance, carrier-grade chassis that provides maximum expandability and configuration flexibility to help address the increasingly complex security needs of next-generation service providers, large enterprises and telecommunications networks.Read More…

Point of View, leading Dutch brand of tablets and graphics card appointed Asbis Middle East as its authorised distributor for the region to launch the wide range of 7″ to 10″ of tablets and graphic cards in the Middle East region.
According to Point of View, Asbis’ appointment is part of a plan to grow its presence in the Middle East market. Najib Nesrini, sales director, Point of View Middle East, said “the company has decided to partner with Asbis because the two companies have got common ground in how to develop and grow business in the Middle East region. Read More…

Zservices, the provider of local Zscaler cloud security services in the Middle East partnered with Riyadh based internet and telecom service provider NourNet to offer Zservices’ managed cloud-based web and email SaaS security services to Enterprise, SMB’s and Home Users in the kingdom. “Internet users in the Middle East have become increasingly aware of many web-based security threats and the demand for affordable, reliable and easy-to-use security services is increasing.Read More…

Hitachi Data Systems plans to acquire Shoden Data Systems (Shoden), a leading provider of data center technology solutions in South Africa and across the sub-Saharan African continent subjected to approval from respective authorities in the African countries in which Hitachi Data Systems and Shoden conduct operations. “We are very excited about the prospect of joining the Hitachi Data Systems family,” said Marc Trevenen, managing director, Shoden Data Systems.
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Hermes Datacomms Middle East, the Wide Area Network communications solution specialist to the upstream oil and gas industry expanded its team in Middle East region with the appointment of Saif Al-Azzawi as Country Manager of their Iraq operations, and Nigel Green as Head of Security and Operations for the region. Saif Al-Azzawi brings with him a wealth of experience in technology, project management, sales, logistics and account management. Read More…

Nuance Communications appointed Squareone Technologies as the regional distributor for Intelligent Document Capture. The distribution agreement allows SquareOne to feed the channel with the entire eCopy multifunction printer (MFP) document imaging solutions from Nuance Communications. Nuance Communications produces range of technology solutions that helps companies offer a better customer experience and service to healthcare solutions that help physicians focus on patient care instead of documentation, to imaging technologies that convert physical documents into searchable digital files.
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Leading IT solutions distribution, Avnet Technology Solutions recently celebrated the spirit of Gitex in the company of over 100 key channel partners, vendor partners and associates from across the Middle East region at the prestigious Armani Hotel, located in world’s tallest building, Burj Khalifa. The evening was presided over by the President of Avnet Technology Solutions EMEA, Graeme Watt, and supported by senior executives from Avnets key vendors, such as HP, Oracle, AMD, Enterasys and Motorola. Read More…