Symphony SummitAI, has stepped up its middle east presence and focus with a formal office in UAE, housed at Sharjah media city. The office since functional has sales and solutions staff in keeping with the objective of being closer to its clients here and engage/support them locally.Read More…

IFS announces that it has concluded the acquisition of Axios Systems. The transaction, which was initially announced in March 2021, combines two pioneers of the service management space: IFS, with its leadership in Field Service Management and Axios Systems, with its strength in IT Service Management (ITSM) and IT OperationsRead More…

First National Bank (FNB) Botswana is one of the leading financial institutions in the country and is part of the prominent First National Bank group. As a financial entity that operates across countries and continents, the company needs to comply with a multitude of regulations and governance practices both locally and internationally. In an effort to improve IT governance and align with the principles of IT, FNB Botswana called upon Marval South Africa to assist with training and ITIL process development. Since a large proportion of FNB’s business relies on the availability of IT infrastructure and service, downtime can be costly in terms of the impact on the bank’s customers and the loss of income it incurs.Read More…

ITSM major, Axios Systems continued its growth march and has build up a strong customer base consisting of major names like Sultan Center in Kuwait, Al Hilal Bank, Al Jaber group, Emaar Technologies, Daman National Health Insurance and the Al Nisr Publishing in the region. In efforts to cater the needs of large multinational organizations and government entities and ensure IT efficiency, Axios Systems is expanding its existing Dubai office by increasing the strength of staff and relocating to a new office in Dubai Internet City which will act as a regional hub and service both clients and partners within the Middle East and Africa region.Read More…