Egypt’s Ministry of Communications & Information Technology (MCIT), has joined forces with United Nations Development Programme (UNDP), Egypt and Avaya to extend the capabilities of WASEL, its dedicated contact center service for people of determination, with the addition of automated testing forRead More…
Mohamed Elsokkary, Head of Managed Services for Ericsson Gulf Countries, highlights the role of MSPs in driving in digital transformation and provides insights into the top challenges faced by CSPs and how Ericsson enables them to overcome them.Read More…
Huawei recently released the Autonomous Driving Network Solution White Paper at Huawei Global Analyst Summit (HAS) 2020. This white paper systematically describes the future network architecture, O&M architecture, and key technologies. With the collaboration of AI capabilities at the NE, network,Read More…
In response to how the global COVID-19 Pandemic has disrupted education and learning around the world, Ericsson has joined the UNESCO-led Global Education Coalition and launched Ericsson Educate, a digital program delivering online learning content focused on improving digital skills for students inRead More…
As part of DigiConnect virtual events series which has been launched by The Great Minds Group to help business overcome the Covid-19 pandemic, the Remote Working virtual executive boardroom takes place on 13th May at 11 am and is set to discuss the effectiveness of the remote workforce in companiesRead More…
The Abu Dhabi National Oil Company (ADNOC) today announced its Panorama Digital Command Center (Panorama) has generated over $1 billion (AED 3.67 billion) in business value since its inception three years ago. Panorama is a key part of ADNOC’s ongoing strategic investments in digitization andRead More…
Ericsson in collaboration with MIT Technology Review Insights, released a report titled “The 5G Operator” to examine how telecom operators are preparing for 5G opportunities and challenges.Read More…
Arabot, a regional leader in conversational AI and text understanding technologies, has today launched a Messenger chatbot that will enable Jordanians to connect with service providers across Jordan and access official, trusted health information and advice on the coronavirus. Musaed Bot, which works onRead More…
CommScope today announced RUCKUS Analytics, a new cloud service that delivers network intelligence and simplifies service assurance, enabling organizations with complex networks to proactively improve their users’ experience. Built on a patented machine learning (ML) and artificial intelligence (AI)Read More…
Customer experience continues to be one of the greatest challenges to businesses across the Middle East and Africa, at a time where customer expectations are the highest, they have ever been. This disconnect is exposed as Dimension Data reveals its findings in NTT Ltd.’s annual Global Customer ExperienceRead More…
In the face of COVID-19 coronavirus, the UAE’s banking and finance, education, and retail sectors are accelerating digital transformation to deliver business continuity, customer happiness, and smart services, industry experts announced today.Read More…
Huawei has confirmed steady growth in the enterprise market, achieving a global sales revenue of USD12.8 billion—up 8.6% year-on-year. Huawei’s enterprise business has become one of the key drivers of the company’s overall expansion. In the Middle East specifically, the company’s enterprise businessRead More…
