Dimension Data today announced the expansion of its next-generation Managed Services to help clients streamline operational efficiencies and drive business outcomes across the Middle East.
Dimension Data has expanded its Managed Services capability across Saudi Arabia and United Arab Emirates to support businesses as they recover and reinforce their digital transformation efforts. Dimension Data’s global Managed Services platform offers data-driven insights and real-time reporting, managing over 9,000 IP networks and supporting over 13 million users across the globe. The Managed Services centres in Saudi Arabia and United Arab Emirates complement Dimension Data’s global Managed Services platform and operate in accordance with local in-country data sovereignty laws.
Mohammed Hejazi, Managing Director for Dimension Data Middle East, said, “the way in which we work has shifted and remote working has brought a new set of challenges. With rapidly changing situations, organisations expect partners to quickly provide new services to enable them to manage, or accelerate, additional requirements.”
“The boost in productivity will increase data traffic as well as the possibility of attacks on customer networks. Reducing security risks is one of the top reasons for considering a managed services provider. The intent in the Middle East is to proactively monitor client networks and support remedial activities through the Security Operations Centre (SOC) and the Network Operating Centre (NOC),” he added.
Dimension Data’s approach to managed services builds on its proven track record of managing and integrating multi-vendor solutions by bringing together its cross-technology portfolio of managed services, delivered through a single scalable and secure platform.
“The next-generation Managed Services offering gives you the data you need to enable IT and operations teams to focus on more strategic, value-add tasks and drive business performance,” said Hejazi.