ServiceNow has announced today at ServiceNow Partner Kickoff a major expansion to its global partner program, including nearly quadrupling its investment in new incentives and specializations to help partners capitalize on the rapid growth of ServiceNow AI solutionsRead More…
ServiceNow has announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Cuein will help advance the effectiveness of ServiceNow AI Agents by enhancing their ability to understand, process, and transform data from siloed customer interactions across different channels and systems intoRead More…
2025 is poised to be a pivotal year for technological advancement, with Artificial Intelligence (AI) poised to revolutionize industries across the globe further. Leading industry experts offer their insights into the key trends shaping the technological landscape:Read More…
Tech Mahindra announced integration with ServiceNow to drive enterprises into the GenAI era with One E2E Platform, an end-to-end enterprise service management solution. The platform by Tech Mahindra will enable businesses to enhance operational efficiency and competitivenessRead More…
ServiceNow, in collaboration with Oxford Economics, has released its AI Maturity Index Report revealing that most enterprises in the United Arab Emirates (UAE) are deeply committed to enterprise-wide AI deployments, with buy-in from top management and a clear visionRead More…
ServiceNow has announced a major expansion to its strategic partnership with NVIDIA to accelerate enterprise adoption of Agentic AI. The companies will use NVIDIA NIM Agent Blueprints to co‑develop native AI Agents within the ServiceNow platform, creating use cases fueled by business knowledge that customers simply choose to turn on. NVIDIARead More…
ServiceNow has announced the appointment of William O’Neill as Area Vice President for the UAE. In his role, O’Neill will lead the company’s regional teams across UAE, Kuwait, Oman, Qatar and other key markets in the region. His appointment comes as ServiceNow’s momentum in the region continues to accelerate. Today, theRead More…
e& UAE announced a multi-year technology transformation program in partnership with ServiceNow, the AI platform for business transformation, and Quintica, a leading technology consulting company and Elite ServiceNow partner across the Middle East and Africa.Read More…
At Zoom’s annual partner and customer event, Zoomtopia 2024, ServiceNow and Zoom announced an expanded strategic alliance to usher in a new era of intelligence with smarter collaboration and peak productivity across the enterprise. The two companies’ generative AI (GenAI) technologies, ServiceNow Now Assist and Zoom AI Companion, will integrate in the first halfRead More…
ServiceNow has announced new HR innovations that empower leaders to fuel employee and business growth. HR and GenAI innovations enhance employee communications, improve employee engagement, and make it easier than ever for employees to get support across departmentsRead More…
ServiceNow has announced its most comprehensive set of new AI innovations to date with the Now Platform Xanadu release. The Xanadu release features hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and ServiceNow AI Agents, all designed to supercharge productivity across the entire enterprise. “Our customers are hungry to putRead More…
ServiceNow and Boomi have announced a strategic commitment to jointly elevate customer experiences through AI-powered self-service with solutions including ServiceNow Technology Provider Service Management (TPSM). In addition, as a key customer of ServiceNow,Read More…
