ServiceNow, in collaboration with Oxford Economics, has released its AI Maturity Index Report revealing that most enterprises in the United Arab Emirates (UAE) are deeply committed to enterprise-wide AI deployments, with buy-in from top management and a clear visionRead More…
ServiceNow has announced a major expansion to its strategic partnership with NVIDIA to accelerate enterprise adoption of Agentic AI. The companies will use NVIDIA NIM Agent Blueprints to co‑develop native AI Agents within the ServiceNow platform, creating use cases fueled by business knowledge that customers simply choose to turn on. NVIDIARead More…
ServiceNow has announced the appointment of William O’Neill as Area Vice President for the UAE. In his role, O’Neill will lead the company’s regional teams across UAE, Kuwait, Oman, Qatar and other key markets in the region. His appointment comes as ServiceNow’s momentum in the region continues to accelerate. Today, theRead More…
e& UAE announced a multi-year technology transformation program in partnership with ServiceNow, the AI platform for business transformation, and Quintica, a leading technology consulting company and Elite ServiceNow partner across the Middle East and Africa.Read More…
At Zoom’s annual partner and customer event, Zoomtopia 2024, ServiceNow and Zoom announced an expanded strategic alliance to usher in a new era of intelligence with smarter collaboration and peak productivity across the enterprise. The two companies’ generative AI (GenAI) technologies, ServiceNow Now Assist and Zoom AI Companion, will integrate in the first halfRead More…
ServiceNow has announced new HR innovations that empower leaders to fuel employee and business growth. HR and GenAI innovations enhance employee communications, improve employee engagement, and make it easier than ever for employees to get support across departmentsRead More…
ServiceNow has announced its most comprehensive set of new AI innovations to date with the Now Platform Xanadu release. The Xanadu release features hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and ServiceNow AI Agents, all designed to supercharge productivity across the entire enterprise. “Our customers are hungry to putRead More…
ServiceNow and Boomi have announced a strategic commitment to jointly elevate customer experiences through AI-powered self-service with solutions including ServiceNow Technology Provider Service Management (TPSM). In addition, as a key customer of ServiceNow,Read More…
ServiceNow and integration and automation company Boomi have announced a strategic commitment to jointly elevate customer experiences through AI‑powered self‑service with solutions including ServiceNow Technology Provider Service Management (TPSM). In addition, as a key customer of ServiceNow, Boomi will use ServiceNow App Engine to deliver streamlined customer support and improved self‑service. ServiceNowRead More…
ServiceNow has acquired Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform. TheRead More…
ServiceNow has announced plans for a ServiceNow UAE Cloud, hosted on Microsoft Azure. The company confirmed that the active build of the cloud region is underway, with a targeted delivery window in the first half of 2025. The cloud offering is in line with ServiceNow’s commitment to meeting the businessRead More…
ServiceNow has officially opened the doors to its new Regional Headquarters for the Middle East and North Africa (MENA) region in Riyadh, Kingdom of Saudi Arabia. This milestone marks a significant expansion of ServiceNow’s ongoing commitment to the Kingdom, building on its existing presence and growth in the region. H.E.Read More…
