This month all technological paths are leading to Dubai. The reason is not far to seek. GITEX Global, which is held annually in Dubai, serves as a showcase platform where the brightest minds, brands, and innovators across the entire tech ecosystem congregate.Read More…

Government agencies face increasing pressure to improve responsiveness, efficiency, and productivity amid staffing shortages and rising public expectations. That’s why Salesforce has launched Agentforce for Public Sector to augment government workers with digital labor — a digital workforce of intelligent AI agents — that can autonomously handle complex and time-consuming tasks while stayingRead More…

Salesforce has signed a definitive agreement to acquire Bluebirds, a leading AI-powered prospecting platform that helps sales teams identify and engage high-potential leads using advanced lead intelligence and data enrichment.Bluebirds’ agentic technology streamlines top-of-funnel prospecting, helping sales teams connect with the right leads faster and work more efficiently. Upon close,Read More…

Following the unveiling of NTT DATA’s Smart AI Agent Ecosystem, a transformative enterprise-grade framework for agentic solutions, NTT DATA has announced a new service offering for Salesforce’s Agentforce that will help clients accelerate the adoption of autonomous AI agents to work alongside humans. The service will be delivered through anRead More…

Salesforce has announced Agentforce 3: a major upgrade to its digital labor platform that gives companies the visibility and control to scale AI agents without compromise. As enterprise adoption accelerates, the real blocker has become clear: teams can’t see what agents are doing — or evolve them fast enough. Agentforce 3Read More…

Salesforce has showcased the transformative potential of AI-enabled digital labour for organisations in the Middle East at Agentforce World Tour Dubai, held at Madinat Jumeirah . Salesforce brought together more than 3,000 delegates for the event, including customers, partners, and associates, demonstrating the fast-growing interest and strong demand for digitalRead More…