As the customer experience landscape rapidly evolves, Cisco unveils how organisations in the UAE and beyond are leveraging AI to deliver proactive, personalised, and efficient support across industries. AI has quickly evolved from being a buzzword, setting new industry standards in customer engagement and service. Businesses today are leveraging AIRead More…
NTT DATA and Cisco have unveiled a new co-sponsored IDC InfoBrief, Wired for Intelligence: A CIO Guide to Enterprise Networking for AI. The study shares strategic guidance for organizations seeking to accelerate transformation by modernizing their network infrastructure. As organizations integrate AI into more applications, from manufacturing and healthcare toRead More…
Cisco has shared its predictions for a fundamental transformation in customer service. Advancements in artificial intelligence, hyper-personalization, rich communication services, and unified data are expected to enhance customer loyalty and address rising expectations in the Middle East and beyond. For many organizations, delivering an outstanding CX remains a challenge; aRead More…
Ahead of Cisco’s flagship Event for the Gulf region “Cisco Connect” for customers and partners, the company today released the UAE findings of its global networking study revealing a major architectural shift underway across enterprise networks. As AI assistants, agents, and data-driven workloads reshape how work gets done, they’re creatingRead More…
NTT DATA is marking a major milestone in its 30-year collaboration with Cisco by launching AI powered Software Defined Infrastructure services (SDI) for Cisco’s infrastructure and software products. This latest evolution reinforces the companies’ longstanding partnership, aimed at helping organizations modernize IT infrastructure and accelerate digital transformation. “With AI powered SDIRead More…
Cisco is making a series of announcements aimed at making data centers simpler, more secure, and future-proof, helping organizations scale their AI ambitions. Cisco has also announced that it has already surpassed its annual target of $1 billion in AI infrastructure orders from hyperscalers a full quarter ahead of schedule.Read More…
Cisco has unveiled a new network architecture to power the campus, branch, and industrial networks of the future. The new architecture delivers unmatched operational simplicity through unified management, next-generation networking devices purpose-built for AI workloads, and advanced security capabilities embedded into the network. Cisco is setting a new standard for howRead More…
VAST Data has announced the expansion of its strategic partnership with Cisco to deliver a fully integrated and validated AI infrastructure stack that spans compute, networking, storage, and observability. The VAST AI Operating System is now available directly through Cisco’s Global Price List (GPL) and is fully supported by CiscoRead More…
Cisco has announced the findings of its latest global research report, “The Race to an Agentic Future: How Agentic AI Will Transform Customer Experience,” highlighting the potential of agentic AI to revolutionize the way technology vendors deliver services and support to customers. In the survey of 7,950 global business andRead More…
Cisco has unveiled Duo Identity and Access Management (IAM), a new security solution that transforms how organizations combat persistent identity-based attacks that are accelerating in the AI era. Identity is a prime target for bad actors, accounting for 60% of Cisco Talos Incident Response cases in 2024, because current solutions have criticalRead More…
Cisco has announced the development of quantum networking technology that lays the foundation for the quantum internet, potentially bringing practical quantum computing forward by decades, accelerating the timeline for real-world quantum computing and networking applications to just 5 – 10 years. As part of this initiative, Cisco has introduced itsRead More…
Cisco has announced the signing of a Memorandum of Understanding (MoU) to join the Stargate UAE consortium as a preferred technology partner. The strategic MoU, signed by Cisco’s Chair and Chief Executive Officer Chuck Robbins together with other consortium partners, G42, OpenAI, Oracle, NVIDIA and SoftBank Group, envisions the constructionRead More…
