This year Avaya at Gitex would be creating their largest-ever presence at Gitex and would be wide offering a range of solutions for the visitors to experience. Avaya is also partnering with Emirates NBD, to display the Middle East’s first-ever video contact center ATMs, which allows direct contact with an agent via video, and also will highlight its newest contact center offerings, The Avaya Aura-based contact centers enable organizations to offer their customers a diversity of choice in how they would like to communicate – including video, voice, web, chat and email. Read More…

Optimus Academy, the channel enablement division of Optimus Technology and Telecommunications, held its first Avaya Aura Unified Communications implementation training for its channel partners in Dubai. This training program, an initiative of Optimus Academy along with Global Knowledge – the worldwide leader in IT and business skills training, is in line with the Avaya Certified Implementation Specialist (ACIS) certification and will enable partners to deploy and configure IP telephony solutions across the different Avaya Enterprise IP Telephony platforms.Read More…

Avaya, today unveiled its new communications solution Avaya IP Office 7.0 targeting the Small and Medium Businesses in the Middle East region. Avaya IP Office 7.0 completes the integration of Nortel Enterprise Solutions (NES) IP and digital phones into its IP Office platform. This integration now enables approximately 14 million NES users to gain Avaya IP Office’s collaboration capabilities, and can drive 40 to 60 percent in savings for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office. This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer a business’ existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without interruption.Read More…

Avaya will showcase its new data networking solutions at Interop Las Vegas that will allow customers to simplify the design, deployment, and management of data centers and next generation networks. The new offerings extend the reach and capabilities of the Avaya Virtual Enterprise Network Architecture (VENA), an enterprise-wide virtualization strategy that simplifies the network, streamlines the deployment of cloud-based services and improves the delivery of always-on content.Read More…

Aptec concluded its Avaya IP Office roadshow in Dubai on a high note. The event saw more than 70 partners geared up and trained to sell Avaya solutions in the Middle East. Resellers at the event were greeted by Avaya and Aptec’s senior management to increase their familiarity with the companies’ channel programs and product offerings. Built from the ground up specifically for small and medium-size businesses, Avaya IP Office delivers the communications capabilities that big business are used to, with the elegant simplicity and ease of use that small businesses consider a “must-have”.Read More…

Avaya today announced that it is extending the capabilities of its Avaya Virtual Enterprise Network Architecture (Avaya VENA) beyond the data center to the campus network thereby, setting up yet another significant milestone in Avaya’s data networking strategy and delivers the virtualization capabilities of Avaya VENA to the company’s Ethernet Routing Switch (ERS) 8800 and 8600 products. Avaya VENA simplifies the enterprise network, helping organizations streamline the deployment of cloud-based services and improve the delivery of always-on content. It brings network virtualization and IEEE Shortest Path Bridging (802.1aq) to the campus, enabling Avaya ERS 8800 and 8600 customers to install, provision and manage real-time applications and services in minutes rather than days. Read More…

HP Saudi Arabia is hosting its biggest technology event in the Kingdom, “HP Instant On Conference” to address the growing IT needs of Saudi enterprises. The 2 days event will be held in Riyadh on 5 and 6 of March 2011 in association with Microsoft, SAP and Avaya among others. According to research conducted on behalf of HP Saudi Arabia, three quarters of business leaders say that their technology department is a fundamental enabler of their business’ success while 84% of business leaders say that innovation is critical to their business success in this new world.

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Avaya announced the launch of new cloud-based, on-demand purchasing options and features for Avaya web.alive, the most innovative, secure, immersive collaboration platform that uses personalized avatars and rich, spatial audio and visuals to expand on current modes of conferencing and collaboration. Using high-quality voice, visuals and content sharing capabilities, Avaya web.alive helps solve a number challenges to business collaboration with an easy and fun to use environment.Read More…