Avaya has unveiled Avaya Customer Engagement Cloud solutions, a comprehensive set of advanced capabilities and services that is comprised of Avaya Oceana for omni-channel customer engagement and is built on Avaya Breeze. These Customer Engagement Cloud solutions provide the flexibility required for adopting and integrating new digital technologies through aRead More…

Avaya today announced a new streamlined channel program that gives partners the flexibility to meet their customers’ needs in today’s fast-paced digital marketplace, while providing greater rewards for those partners that deliver exceptional value. This new program—Avaya Edge— will help drive mutual profitability and better equip partners with the skillsRead More…

Avaya has announced its latest version of Avaya IP Office Platform, with an aim to allow small-to-medium enterprises in region to leverage power of cloud-hosted communications solutions while satisfying regulatory requirements of the Middle East.Read More…

Avaya claimed that it is changing the rules for desktop communication with the launch of its new sophisticated Avaya Vantage device, combining the benefit of a deskphone and also the versatility of an application platform in one dedicated device.Read More…