AVAYA AVA Brings AI for Better Customer Experience
2018-02-06
Avaya has announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centers to improve the customer experience.Read More…
Avaya honors its partner community
2017-12-28
As the region’s ICT community looks to simplify the adoption of emerging technology trends, Avaya has honored members of its partner community during the recently held Dubai leg of the Avaya Edge World Tour.Read More…
Avaya at GITEX 2017
2017-10-11
Channel Post speaks with Fadi Moubarak, Vice President Channels at Ayaya International Markets about delivering their message of going beyond the digital experience.Read More…
Avaya files reorganisation plan
2017-08-08
Avaya released a statement yesterday (August 7) stating that the company has filed an amended plan of reorganisation and disclosure statement, with the support of major stakeholders, representing an important milestone in the company’s restructuring process and gives a “clear and viable path to emerge from Chapter 11 in the nearRead More…
Avaya enables digital transformation with cloud solutions
2017-07-03
Avaya has unveiled Avaya Customer Engagement Cloud solutions, a comprehensive set of advanced capabilities and services that is comprised of Avaya Oceana for omni-channel customer engagement and is built on Avaya Breeze. These Customer Engagement Cloud solutions provide the flexibility required for adopting and integrating new digital technologies through aRead More…
RTA Enables Payment via IVR System With Help From Avaya
2017-06-12
The Roads & Transport Authority (RTA), in cooperation with the digital communications specialist company Avaya, has enabled the credit card payment service through the Payment Gateway of RTA Call Center (8009090). Customers can now use the IVR System of the Call Center to pay for traffic fines, driver license renewal,Read More…
Avaya Appoints Dean Baker to Strengthen Presence in Sub-Saharan Africa
2017-05-02
Avaya announced today it has appointed Dean Baker as Strategic Services Sales Manager to drive services growth in South Africa and Sub-Saharan region.Read More…
Avaya’s Surge to provide IoT secuirty
2017-02-18
Avaya today announced a new solution, Avaya Surge that works on any network and enables plug-and-play security and management for IoT devices to mitigate cyberattacks that can occur through IoT connected devices.Read More…
Avaya META Unaffected by Bankruptcy Protection Move
2017-01-24
The Middle East, Turkey & Africa arm of Avaya remains untouched by recent turn of events as the company builds on its strong technology portfolio.Read More…
Avaya to Drive Digital Security at Intersec
2017-01-18
At Intersec next week, Avaya will highlight its foundational approach to network security that can help reduce breaches that compromise data integrity and privacy.Read More…
Bapco to Deploy Avaya Fabric Network
2017-01-04
Bahrain Petroleum Company (Bapco), the national oil company of Bahrain, has chosen Avaya to transform its network infrastructure.Read More…
Avaya to Accentuate Digitization Through Avaya Engage Event
2016-12-05
Avaya will highlight how its innovative technology solutions are helping customers and partners achieve their digital transformation objectivesRead More…
