SAP has appointed Marwan Zeineddine as the new Managing Director for its UAE operations. With more than 24 years of technology and digital experience and having held senior roles across SAP since 2012, Zeineddine will be focused on supporting the digital transformation and AI capabilities of companies in the Emirates. “TheRead More…

Genesys has opened a new office in Riyadh, marking its latest milestone for its investment in Saudi Arabia. The new Genesys office is located in Home Offices in the heart of Riyadh, one of the most economically active capitals in the Middle East.Read More…

ServiceNow has unveiled the next wave of partner programme transformation with new specialisations. As part of the revamped ServiceNow partner programme announced in January 2023, the recently developed Partner Specialisations are the next step in the partner programme evolution for partners to unlock new revenue opportunities and earn a range ofRead More…

HID, a visionary provider of self-service kiosk solutions, has announced a new collaborative engagement that revolutionises the user experience when it comes to access control and user authentication across a range of applications. Industries from healthcare, hospitality and retail to banking, government, transportation and beyond are primed to empower peopleRead More…

F5 has announced the appointment of Samir Sherif as Senior Vice President and Chief Information Security Officer (CISO). In this role, Sherif will lead F5’s enterprise cybersecurity strategy and security culture, evolve F5’s security capabilities and resilience, oversee cybersecurity standards and programs for F5’s products and services, and showcase toRead More…

Acronis has announced a groundbreaking advancement with the native integration of its Advanced Security and Endpoint Detection and Response (EDR) solutions. This industry-first move not only reinforces Acronis’ position at the forefront of cyber protection but also aligns seamlessly with the recognition that traditional security is insufficient against the surgeRead More…

Oracle announced the general availability of the Oracle Cloud Infrastructure (OCI) Generative AI service along with new innovations that make it easier for enterprises to take advantage of the latest advancements in generative AI. OCI Generative AI service is a fully managed service that seamlessly integrates large language models (LLMs) from CohereRead More…

Genesys announced it has entered into an agreement to acquire Radarr Technologies, an AI-based social and digital listening, analytics, and consumer engagement company. By combining the comprehensive public social media capabilities within the Radarr Technologies solution with the all-in-one Genesys Cloud platform, Genesys will empower organisations to unify the customer experience (CX)Read More…

Network International (Network) has strengthened its senior management profile with the appointment of Jamal Al Nassai as Group Managing Director for Merchant Services – Middle East and North Africa (MENA). In this role he will be responsible for strategic planning and execution, business development and value propositions for Merchant and GovernmentRead More…

Oracle and du, from Emirates Integrated Telecommunications Company, one of the largest telco operators in the UAE, are collaborating to unlock value for sovereign hyperscaler cloud services. A partnership framework was signed at the Oracle CloudWorld Tour Dubai, between Jasim Al Awadi, Chief ICT Officer (Acting) at du and NickRead More…