According to a recent report from IDC, Driven in the long term by large-scale infrastructure projects, the IT services market in UAE is expected to expand at an average annual growth rate of 11.4% to exceed $2 billion in 2015. Such projects include the ENEC nuclear power plant in Abu Dhabi, the Dubai World Central expansion project, the Dubai and Abu Dhabi metros, Al Ain Airport, countrywide railway developments across the UAE, Khalifa Port and Industrial Zone, and the expansion of the Ruwais refinery.Read More…

Application networking specialist, A10 Networks appointed Scope Middle East as its authorised support provider for the region. Scope ME will provide support contracts and professional services to the wide customer base of A10 Networks in the Middle East. Scope ME already handles hundreds of support contracts with customers in the region from various segments of industry such as telecom, government, education, internet service providers etc.Read More…

Techserve, a leading service and systems integration provider and part of Al Futtaim group today announced a pioneering alliance with global remote tech support services provider iYogi to provide on-demand remote tech support service will begin with the UAE and will be offered to other GCC states by the second quarter of this year. The partnership will augment Techserve’s present comprehensive tech support service channels which includes carry-in, on-site, pick and drop, in-store support, home delivery, installation solutions and systems integration,for all CE, IT, mobile, telecom, digital and office automation products.Read More…

Farabi Technology Middle East today announced the official inauguration of Solutions4Mobility which will offer its customers a cost effective and efficient way to reach their clients 24/7 anywhere, anytime across multiple platforms.
Keeping up with the flow, while focusing on offering high quality applications our clients, Farabi has lengthened its portfolio with the aim to digitalize and mobilize the information on hand by launching a new company dedicated for its mobility integration offerings. Read More…

According to IDC’s 2011 Marketscape report Xerox leads the worldwide Managed Print Services (MPS) segment. The report, which analyzes MPS vendors and delivers an overview of competitive fitness, highlights Xerox’s ability to serve companies of all sizes through its continuum of MPS services delivered by both direct and indirect distribution channels.
As per IDC companies considering MPS should look at the breadth of a vendor’s current offerings and the strategic outlook for future services. Read More…

Egypt’s Information Technology Industry Development Agency (ITIDA) announced that the country’s outsourcing industry achieved the ICT export revenue to the tune of $1.1bn and it expects that the next wave of growth would easily help them to achieve the target of $10bn by 2020. The sector has recorded strong and consistent growth this year, with a 12% increase in the number of ICT companies in Egypt, and a nearly 10% increase in the number of people employed in the sector. Read More…

Xerox Emirates and Tecom Investments’ Media Cluster joined hands to help businesses across UAE to improve efficiencies and focus on their core business during the ‘Freedom to Focus: Real Business Live Event’. Industry experts discussed the business impact of future trends as well as highlighting key document management challenges that businesses face, which takes their focus away from the business, hence resulting in inefficiencies and reduced profitability. Read More…

Leading global IT services major, Wipro completed its decade of operations in the Kingdom of Saudi Arabia. The company which began operations in 2001, ranks among the leading IT services players, and enjoys a commanding position in key markets of the region. Wipro entered the region in partnership with Dal Al Riyadh in Al Khobar, a well diversified group in Saudi Arabia. Wipro strengthened this partnership by forming a joint venture with Dal Al Riyadh, laying the foundation for future growth and success in the region. Read More…

SonicWALL recently announced the new MSP Advantage Program featuring FlexSpend which is tailored for Managed Service Providers (MSPs), to offer three key benefits, FlexSpend, Global Management System and MSP Advantage Program. FlexSpend is a unique program in the industry, makes monthly service billing easy, flexible and cash flow friendly while lowering initial investment and operating expenses. Read More…

Smartworld, the next generation ICT services provider in the Middle East recently signed an Channel Partner Agreement with Mobily to provide desktop management and support services as part of Mobily’s ‘Office In A Box Service’ for its Small and Medium Enterprises (SME) in Saudi Arabia by offering them the latest in communication technology from around the world. As part of this agreement, Mobily will offer Smartworld’s Managed and Technical Services to its SME customers in KSA. The services will come in innovative bundle offers that will add value to business sector services and are set to be announced at a later date.Read More…