Synology is transforming global customer service by integrating AI into the entire process, significantly enhancing the efficiency and quality of support provided. “Synology provides comprehensive technical support, encompassing product usage inquiries, critical troubleshooting, and advisory for complex deployments.” said Vincent Tsai, Director of Technical Service. “With the introduction of theRead More…
Kaspersky held its biggest partner conference for the Middle East, Turkiye and Africa (META) region, where more than 115 partner attendees from more than 65 companies gathered in the middle of May in Phuket, Thailand. The company reported successful growth in the META region in 2023, with 19% B2B growth.Read More…
Zebra Technologies Corporation has introduced the FS42 fixed industrial scanner and 3S Series 3D sensors as it continues to power secure technology innovation around AI and industrial automation for the manufacturing industry to help increase operational efficiency.Read More…
Worldwide end-user spending on public cloud services is forecast to grow 20.4% to total $675.4 billion in 2024, up from $561 billion in 2023, according to the latest forecast from Gartner, Inc. This growth is being driven by generative AI (GenAI) and application modernisation. “The continued growth we expect to see inRead More…
Cisco has unveiled key insights into the cybersecurity landscape in the first quarter of this year. The Talos Incident Response (IR) Quarterly Trends (Q1 2024) report, developed by Cisco Talos Intelligence Group, aims to help organizations arm themselves against the most common cyberthreats. Business Email Compromise on the Rise TheRead More…
Huawei recently launched a Cloud Region in Egypt, making it the first company to establish a public Cloud in the region. The Cairo Region will deliver Huawei Cloud’s intelligent and innovative capabilities and serve as a Hub for countries in Northern Africa. The announcement at the Huawei Cloud Summit 2024Read More…
AVEVA has announced its new office in Dhahran, Saudi Arabia. The new office represents AVEVA’s commitment to local service and optimising resources for clients and partners. It will provide sales, services, project management and technical support to customers within Saudi Arabia and the wider region. By investing in local talentRead More…
Snowflake has achieved the Dubai Electronic Security Centre (DESC) certification, enabling the company to extend its services to all markets within the Emirate of Dubai, including government and semi-government organisations. The DESC certification is crucial for cloud service providers operating in Dubai, ensuring they meet the stringent cybersecurity standards necessaryRead More…
Moro Hub, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority (PJSC), has announced a strategic partnership with Oracle MySQL, the world’s leading open-source database, to enhance its digital offerings. A signing ceremony was held at Moro Hub’s headquarters between Mohammed Bin Sulaiman, CEO ofRead More…
Digital solutions provider Elm has confirmed its participation in the second edition of GITEX Africa 2024, Africa’s largest technology and startup event. This participation aligns with Elm’s relentless efforts to stay updated with regional and global industry trends, elevate its impact on technological innovation and explore the global scope ofRead More…
BankDhofar and Dhofar Islamic are participating at the 33rd edition of COMEX 2024, the Sultanate of Oman’s premier Technology, Communications, Innovation, and Digital Transformation show. Taking place from May 27th to May 30th, 2024, at the Oman Convention and Exhibition Centre (OCEC), this event brings together leading technology companies showcasingRead More…
Microsoft is demonstrating how the latest advancements in Generative Artificial Intelligence (AI) are unlocking new opportunities for individuals and businesses to enhance their productivity at the 33rd edition of the COMEX Global Technology Show, which opened today at the Oman Convention and Exhibition Centre. Participating as the show’s official InnovationRead More…
