BeyondTrust has announced the addition of new and updated tools, processes, and personnel resources to its PartnerTrust partner program. Partners will gain numerous benefits from the enhancements, such as having more control over their partner experience with BeyondTrust, and expanded support for helping their customer deployments succeed.
The PartnerTrust program enhancements create better enablement, greater engagement, and simplified processes, as outlined below:
Better Enablement
- Partner Knowledge base for easier access to product and service documentation
- Partner Journeys for easy, focused enablement on topics relevant to individual partners
- Net Promoter Scores (NPS) on partner-delivered projects for feedback to ensure successful customer outcomes
- BeyondTech face-to-face technical training expansion to bring BeyondTrust and partner technical personnel together for training and collaboration
Increased Engagement
- Additional resources include adding more of the National Channel Account Manager, Services Partner Manager, Emerging Market, and Partner Success roles
- Enhanced Partner Advisory Board and quarterly Partner Survey Program keep BeyondTrust aligned with what partners need to be successful
- BeyondTrust Seller bonus program based on engagement with partners
- Expanded badging program to enable partners to message their partnership status to the market
- New Trifecta programs to drive engagement and shared goals among BeyondTrust and two or more ecosystem partners
Simplified Processes
- Online fully automated partner agreement with a click-to-accept process
- Co-delivery program to accelerate the implementation of BeyondTrust solutions
- Innovative Distributor Quoting Pilot program enabling an effortless and faster quoting process for BeyondTrust solutions
- Streamlined certification process that leverages authorized ecosystem partners for practical assessments and decreases the time it takes to earn implementation certifications
“We are very excited about the new additions and upgrades to our PartnerTrust program,” said Jeff Mattan, VP Global Channel Programs at BeyondTrust. “Our partners’ feedback and collaboration from around the world have been instrumental in shaping the program’s improvements. By actively listening and responding to evolving market trends and success metrics, we have optimized the most impactful aspects of PartnerTrust to expand and enable our partner ecosystem and provide our partners with the best possible experience.”
