At Zoom’s annual partner and customer event, Zoomtopia 2024, ServiceNow and Zoom announced an expanded strategic alliance to usher in a new era of intelligence with smarter collaboration and peak productivity across the enterprise. The two companies’ generative AI (GenAI) technologies, ServiceNow Now Assist and Zoom AI Companion, will integrate in the first halfRead More…

Zoom Video Communications announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is now included at no additional cost with the paid services in their Zoom user accounts.Read More…

Zoom has announced Notes, a new workspace to create and collaborate before, during, and after meetings. Notes allows users to create and share content within a Zoom Meeting and collaborate with others on the call for real-time inputs—eliminating the distraction of jumping between Zoom and third-party documents and tools. Users canRead More…

Strong privacy practices are instrumental in fostering trust between technology companies and users. When users feel the privacy of their data is protected, they feel more confident about using digital technologies. To this end, Zoom’s privacy, product, and engineering teams have been laser-focused on developing easy-to-use solutions for users toRead More…

Zoom Video Communications has launched key features of Zoom IQ, a smart companion that empowers collaboration and unlocks people’s potential through generative AI. Now available through free trials for customers in select plans, the Zoom Meeting summary and Zoom Team Chat compose features will help teams improve productivity, balance workdayRead More…

At Enterprise Connect, Zoom Video Communications announced the expansion of Zoom IQ, a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.Read More…