Salesforce has announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs. Significance: Healthcare providers need cutting edge technologies, including real-time data, AI, and automation, to deliver the seamless, personalized experiences patients need. However, many healthcare organizations aren’t keeping upRead More…

Salesforce has launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. With Einstein GPT, Salesforce will transform every customer experience with generative AI. Einstein GPT will infuse Salesforce’s proprietary AI models with generative AIRead More…

Canalys estimates that cloud marketplaces will grow to over US$45 billion by 2025, representing an 84% CAGR. Cloud marketplaces are accelerating as a route to market for technology, led by hyperscale cloud vendors such as Alibaba, Amazon Web Services, Microsoft, Google and Salesforce, which are pouring billions of development dollarsRead More…

Salesforce has announced that Genie Customer Data Cloud, the #1 CRM data cloud, is now powered by Tableau, helping businesses better understand and unlock customer data and deliver actionable insights in real time and at scale. Now, any company can analyze billions of data points stored and harmonized in GenieRead More…

By Rick Vanover, Senior Director of Product Strategy, Veeam Veeam is expanding its portfolio of products to include our newest offering, Veeam Backup for Salesforce, which eliminates the risk of losing Salesforce data and metadata due to human error, integration issues and other Salesforce data loss scenarios. As Salesforce continuesRead More…

Salesforce has unveiled Salesforce Genie, a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform. With Genie, every company can turn data into customer magic, delivering seamless, highly personalized experiences across sales, service, marketing, and commerce that continuously adapt to changing customer information and needs in realRead More…

Today, at the annual Tableau Conference, Salesforce introduced Tableau Cloud, the fastest and easiest way for customers to get the full value of Tableau at enterprise scale. The offering is the next generation of what was formerly known as Tableau Online and includes new innovations to boost productivity by deliveringRead More…