In a blog post, Kate Leggett the vice president, principal analyst at Forrester explains that RPA (robotic process automation) is a tactical, short-term fix to digitize common, reproducible agent tasks in the contact center.Read More…
Meliá Hotels International is beginning to reap the first fruits of Robotic Process Automation (RPA) together with UiPath and becoming a pioneer in the deployment of RPA technology in the hotel industry.Read More…
Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the appointment of industry veterans Stephen DeWitt as its first Chief Strategy Officer and Riadh Dridi as Chief Marketing Officer.Read More…
Leading Robotic Process Automation (RPA) vendor, Automation Anywhere announced its expansion into the Middle East with the opening of regional headquarters in Dubai. A dedicated office will now serve a growing customer base in the region. The fast-evolving technology uses software bots that work side-by-side with human workers to automate repetitive,Read More…
Sunil Paul, Co Founder and COO for Finesse discusses the emergence of an transformational technology to automate tedious tasks and drive efficiencies can drive growth for various businesses in the region.Read More…
