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According to recent research by Infobip, a cloud communications platform, conversational customer experiences and generative AI have significantly impacted interactions between people and brands in the MENA region. Infobip analysed over 473 billion digital communications interactions in 2023 between businesses and consumers and identified notable trends in business messaging. AsRead More…

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Leading digital payment solutions provider Network International has announced it will bring WhatsApp for Business banking services to financial institutions across Africa through a landmark collaboration with Infobip. The full-stack cloud communications company is one of the world’s largest providers of A2P SMS services and will support Network International inRead More…

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Jazz and Infobip announced a partnership in the CPaaS (Communications Platform as a Service) space. Under the new partnership, Jazz will work with Infobip to build a new CPaaS platform and launch the first of its kind data center in the country, making Jazz the first in Pakistan to launchRead More…