IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption. Technology superiority has become the most significant competitive differentiator in fieldRead More…
Cloud enterprise applications company IFS has been named a Leader for the seventh consecutive time in the Gartner Magic Quadrant for Field Service Management. In the 2022 report, Gartner positioned IFS highest on the Ability to Execute axis and furthest overall on the Completeness of Vision axis. The company attributesRead More…
IFS has announced that it will offer a free year on IFS assyst, its flagship service management solution. The ‘Free for 23’ initiative enables customers to implement business critical automation spanning Enterprise Service Management (ESM), IT Service Management (ITSM), and IT Operations Management (ITOM). Digitizing essential processes and workflows isRead More…
IFS, announces it has signed a definitive agreement to purchase Ultimo Software Solutions, the Netherlands based provider of cloud Enterprise Asset Management (EAM) software. ULTIMO has been widely acknowledged for building a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.Read More…
IFS today announced that it is positioned number one in the Gartner EAM market share analysis based on revenue. The company attributes its continued growth and success to its deep industry expertise, innovative and flexible IFS Cloud solution, and seamless integration across all its capabilities.Read More…
IFS has announced its participation at Telecoms World Middle East 2022, being held on May 24 – 25 at the Ritz-Carlton DIFC, Dubai. IFS is proud to be a Gold sponsor for the event and will be showcasing the value delivered to the organisations throughout the telecommunications industry including IFSRead More…
IFS has announced the release of its first of two updates to IFS Cloud in 2022. This latest release is now generally available. Central to this release of IFS Cloud is enabling a fast-tracked adoption of digital capabilities to achieve higher levels of productivity, business agility, and operational excellence soRead More…
IFS saw a 22% growth in software revenue in 2021, with cloud revenue going strong at a 105% increase year on year despite Covid-19 headwinds. Our ability to enable our customers to deliver outstanding Moments of Service quarter after quarter has been essential for IFS in achieving sustained growth overRead More…
IFS has announced its acquisition of Customerville. Customerville is an award-winning feedback platform that elevates feedback and listening across the entire customer journey, blending technology, design, and behavioural science to emulate how people naturally share and respond to feedback.Read More…
Businesses are missing out on a significant opportunity to fix internal processes and address the root causes of customer experience issues in the wake of the pandemic, research from enterprise software specialist IFS has today revealed.Read More…
IFS announces that it has concluded the acquisition of Axios Systems. The transaction, which was initially announced in March 2021, combines two pioneers of the service management space: IFS, with its leadership in Field Service Management and Axios Systems, with its strength in IT Service Management (ITSM) and IT OperationsRead More…
Geo-data specialist, Fugro, is fueling a transformation journey to unify its people, processes, and business data with a single enterprise resource planning (ERP) software solution from IFS.Read More…
