Contact centres in Middle East can boost customer service through new kind of customer engagement
The rise of smart devices in the Middle East and a focus on customer loyalty has created the proverbial “perfect storm”Read More…
The rise of smart devices in the Middle East and a focus on customer loyalty has created the proverbial “perfect storm”Read More…
The Smarter Security Summit gathers leading international and local IT security experts that discuss how organizations are leveraging analytics for ‘Smarter Security’.Read More…
Epicor Software Corporation, a leading provider of business software solutions for manufacturing, distribution, retail and services organizationsRead More…
ManageEngine, the real-time IT management company, today announced it has been positioned by GartnerRead More…
Red Hat today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for On-Premises Application Platforms, for its solutionsRead More…
According to Gartner, Europe, the Middle East and Africa (EMEA) region witnessed a decrease shipments by 5.9 percent in the second quarter as compared to the same period last year, while the revenue totaled $3.1 billion in the quarter, a decline of 4.6 percent from the same quarter last year.Read More…
Research by Gartner Inc. highlights increased focus and spending on UTM worldwide.Read More…
Ash Ashutosh, Founder & CEO at Actifio
Leading new age storage vendor, Actifio announced that it has been chosen as one of Gartner’s Cool Vendors in Storage Technologies for 2012. Actifio’s Protection and Availability Storage (PAS) is a single, virtualised storage system for backup, disaster recovery, business continuity and test/development, delivering instant access to information at 90 percent lower cost than the traditional tools. Actifio PAS optimises the management of copies of data, by capturing data once and re-using it for multiple applications, eliminating backup software and its associated backup and restore windows, individual point tools for replication, and test and development.Read More…
Gartner recently highlighted the top 10 technologies and trends that will be strategic for most organizations in 2012, which were revealed during Gartner Symposium/ITxpo. Gartner defines a strategic technology as one with the potential for significant impact on the enterprise in the next three years. Factors that denote significant impact include a high potential for disruption to IT or the business, the need for a major dollar investment, or the risk of being late to adopt.Read More…
According to recent report from Gartner, Worldwide server shipments in the second quarter of 2011 grew 8% year on year, while revenue moved upward 19.5% year on year. From a geographic standpoint, the Asia/Pacific region grew the most in shipments with a 25.6% increase. Japan posted the highest vendor revenue growth at 59.5% for the period. HP lead the worldwide server market based on revenue. The company posted over $3.9bn in server vendor revenue, accounting for 29.8% of the server market based on revenue. This share was down 2.2% year on year.Read More…
Worldwide PC shipments surpassed 85.2 million units in the second quarter of 2011, a 2.3 percent increase from the same period last year, according to preliminary results by Gartner, Inc. “After strong growth in shipments of consumer PCs for four years, driven by strong demand for mini-notebooks and low-priced consumer notebooks, the market is shifting to modest, but steady growth. The slow overall growth indicates that the PC market is still in a period of adjustment, which began in the second half of 2010.” said Mikako Kitagawa, principal analyst at Gartner.
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The gaming ecosystem is undergoing major technology and business model transitions that will last beyond 2015. Gartner, Inc. estimates that worldwide spending on the gaming ecosystem will exceed $74 billion in 2011, up 10.4 percent from 2010 spending of $67 billion. By 2015, spending will reach $112 billion. Overall, Gartner estimates that the gaming software component will represent $44.7 billion in 2011, and it will continue to dominate the overall gaming market in the next five years as it absorbs almost two-thirds of consumers’ gaming budgets.Read More…
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