SolarWinds has announced it’s adding transformative artificial intelligence (AI) and machine learning (ML) capabilities to its IT service management (ITSM) solutions. The new AI features include a virtual agent to help users solve everyday IT problems and guided incident resolution to empower agents with the information they need to effectivelyRead More…

Almost all UAE companies believe artificial intelligence (AI) can help them weather current economic uncertainty, but access gaps between technical and business users must be addressed, according to a new study from Dataiku, the platform for Everyday AI. The research which surveyed 700 IT decision makers across five countries inRead More…

Saudi Arabia’s Mozn, a market leader in enterprise artificial-intelligence technologies, has announced a regional expansion that will take the company into the thriving AI, finance and fintech markets of the United Arab Emirates and the GCC. The announcement came at the Dubai Fintech Summit, held at Madinat Jumeirah, Dubai, whereRead More…

Abu Dhabi-based, a technology pioneer focused on driving the artificial intelligence (AI)-powered transformation of the energy sector, and BEEAH Group, the region’s sustainability pioneer, have announced their collaboration to propel the UAE’s sustainability agenda forward in alignment with the UAE government’s vision and COP28 goals. The MoU underscores AIQ andRead More…

For the third consecutive year, Abu Dhabi ranked as the smartest city in the Middle East and North Africa (MENA) region for 2023, according to the IMD Smart City Index released by the International Institute for Management Development (IMD) in Switzerland in collaboration with the Singapore University of Technology andRead More…

The global artificial intelligence (AI) market is forecast to grow at a compound annual growth rate (CAGR) of 21.4% from $81.3 billion in 2022 to reach $383.3 billion in 2030, according to GlobalData, a leading data and analytics company. GlobalData’s latest thematic report, “Artificial Intelligence,” reveals that the explosion inRead More…

IBM and NASA’s Marshall Space Flight Center have announced a collaboration to use IBM’s artificial intelligence (AI) technology to discover new insights in NASA’s massive trove of Earth and geospatial science data. The joint work will apply AI foundation model technology to NASA’s Earth-observing satellite data for the first time.Read More…

Dubai Electricity and Water Authority’s (DEWA) virtual employee ‘Rammas’, which uses Artificial Intelligence (AI), answered more than 6.8 million enquiries since its launch in the first quarter of 2017 until the end of December 2022. Saeed Mohammed Al Tayer, MD and CEO of DEWA, said that DEWA launched Rammas asRead More…

IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption. Technology superiority has become the most significant competitive differentiator in fieldRead More…