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NEC announced the launch of its new SL series of smart communication servers in the Middle East. Specifically directed at smaller businesses, the SL is an intelligent cost-effective telecommunication solution that packs affordability, efficiency, IP-telephony and ecology all into one. It is equipped with the capabilities to adapt to the needs of any small organisation.
The new SL series offers extreme value for money. Meeting the needs of the increasingly mobile workforce, a mobile phone can be designated as the answering terminal when users are away from their desk or the office.
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TeleFinity, a telecom solutions provider based in Jordan, has joined the Aastra Approved Partner Programme A2P2 as a Qualified Member. Compatibility and interoperability testing have been successfully completed for LogFinity IP 2.2 and LogFinity Ent 2.2 Call Recording Solutions. LogFinity is a centralised server solution, where the telephony servers will store, compress, encrypt and save each call conversation on the storage server. At the same time it saves calls information on the database server, which enhances calls search.Read More…

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Etisalat was crowned the Arab world’s “Telecommunications Leader” at the Arab Achievement Awards held recently in Abu Dhabi. Etisalat continues to provide the best in class communications services in all countries of its operations it was the first to introduce new and advanced communications technologies in the UAE in addition to introducing the first third and fourth generation mobile networks in the Middle East and Africa.Read More…

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T-Systems South Africa announced the appointment of Giancarlo Fenderico as the Strategic Partner Manager. Fenderico appointment comes as company taking a more strategic, focused and aligned approach to its partner model in the country. Fenderico will, in the next two months, embark on a fact-finding mission, liaising with all stakeholders and partners to ascertain their immediate expectations and how T-Systems can address these – be it larger issues or smaller, daily challenges. Before joining T-Systems in the beginning of 2011, Fenderico was responsible for establishing and running the SAP Practice at Siemens SA. His career also includes a tenure at KPMG in the US, and Germany, again specialising in the SAP environment.Read More…

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Microsoft has previewed the next major release of Windows Phone, code name “Mango,” for the Gulf region which coincided with a series of media events around the world. “Mango” will deliver more than 500 new features to push the boundaries of the smartphone experience around communications, apps and the Internet. The Mango release will be available for free to Windows Phone 7 customers and is scheduled to ship on new phones beginning this fall; More details on device update timing will be provided closer to availability. Windows Phone will also add support for additional languages, expand access to apps by launching Marketplace in new countries, and partner with new OEMs to enable expansion to new markets.
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Avaya, today unveiled its new communications solution Avaya IP Office 7.0 targeting the Small and Medium Businesses in the Middle East region. Avaya IP Office 7.0 completes the integration of Nortel Enterprise Solutions (NES) IP and digital phones into its IP Office platform. This integration now enables approximately 14 million NES users to gain Avaya IP Office’s collaboration capabilities, and can drive 40 to 60 percent in savings for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office. This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer a business’ existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without interruption.Read More…

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Dubai based leading MVNO/B-brand provider Friendi Group secured the funding of US$ 25 million to further accelerate expansion plans across the Middle East, Africa and Asia region. The new funding comprises US$10 million equity from new and existing shareholders, plus a US$15 million structured debt facility from Standard Bank. FRiENDi GROUP currently operates using a proven business model delivering significant benefits to its customers and mobile telecom operator partners in Oman, Jordan and Saudi Arabia.
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Etisalat hosted a focused group workshop for organizations in the Ras Al Khaimah, to discuss emerging ICT trends and their application to their respective business environments and industry domains. Sheikh Mohammed bin Kayed Al Qasimi, Vice Chairman of RAK Department for Economic Development, graced the event with his presence. During the workshop, Etisalat provided strategic direction to RAK corporates to showcase how ICT (Information & Communication Technologies) can deliver the required impetus for businesses in the current economic situation and how organizations can leverage the emerging ICT solutions to create a long lasting business value.Read More…

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Interactive Intelligence, a global provider of unified IP business communications solutions signed up an reseller agreement with EMW Middle East, a provider of converged information and communications technology solutions.
Now, EMW will be able to offer solutions for contact center automation, enterprise IP telephony, and business process automation from Interactive Intelligence across the Middle East the. EMW will provide consulting, implementation, support, and custom development for the Interactive Intelligence solutions.Read More…

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Qtel introduced breakthrough new research into the growth of Small and Medium Enterprise (SME) companies at the recent Enterprise Qatar meeting in Doha, as part of Qtel’s support for the thriving sector. With approximately 98 percent of companies in Qatar classified as SMEs, providing the correct environment for the growth of this segment is a key strategic priority, and Qtel is at the forefront of providing a range of dedicated connectivity, efficiency and security solutions.

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Nokia appointed Tom Farrell, as the General Manager for Nokia Lower Gulf, a region comprising UAE, Bahrain, Kuwait, Qatar and Oman. Mr Farrell has been with Nokia for seven years in various roles, most recently leading the Services Sales and Delivery team globally to bring Nokia’s Ovi services to millions of consumers in collaboration with mobile operators and retailers. Prior to that, he worked within the Nokia marketing organization and in strategy and business development. Read More…