IFS has been named as a Customers’ Choice in the 2024 Gartner Voice of the Customer Field Service Management report. This year, IFS has the additional distinction of being the only company to receive the recognition and attain a placement in the top right section of the Peer Insights Quadrant.Read More…

WSO2 has said that its acquisition by EQT, first announced May 3, 2024, has completed. EQT will support WSO2’s next phase of accelerated growth and innovation by drawing on EQT’s deep experience in the software space, global network of industry experts, and dedicated digital value-creation team. Since its inception inRead More…

Kaspersky has appointed Al-Falak Electronic Equipment & Supplies, a long-standing leader in Advanced IT and Communication Services in the region, as its distribution partner for the full Kaspersky consumer portfolio in Saudi Arabia. The agreement which was officiated this year means that Al-Falak is able to sell Kaspersky award-winning solutions,Read More…

e& enterprise has announced the launch of its Utility Co-Pilot, an innovative utility virtual assistant, now available in the Microsoft Marketplace. This cutting-edge solution leverages Generative AI (GenAI) and advanced data management techniques to revolutionise utility management, offering unprecedented efficiency, transparency, and customer satisfaction. The e& enterprise Utility Co-Pilot seamlesslyRead More…

Digital transformation has accelerated markedly over the last year, with a sevenfold increase in organizations ranked at the highest level of digital maturity, new research from F5 shows. For F5’s second Digital Enterprise Maturity Index (DEMI)report, 713 responses from the 2024 State of Application Strategy Report were assessed against a set of sixRead More…

AI-Enabled ICT Workforce Consortium–led by Cisco (NASDAQ: CSCO) with industry leaders Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft and SAP, along with key advisors–released its inaugural report, “The Transformational Opportunity of AI on ICT Jobs.” The leading technology companies collaborated to develop a comprehensive report which examines AI’s impact onRead More…

By Bashar Bashaireh, Managing Director & Head of Middle East and Türkiye at Cloudflare Historically IT operations and security teams focused mostly on managing their organisation’s on-prem environment. But as business requirements changed, customer bases became global, and remote work took root, these technology teams were handed responsibility across moreRead More…