By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner, Inc. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple Intelligence to resolve customer service issues. The deep integration of GenAIRead More…

ASUS has announced its official membership in the Forum of Incident Response and Security Teams (FIRST), the world’s largest cybersecurity incident response organization, making it the only computer brand from Taiwan to join. This milestone underscores the leadership and commitment of ASUS in the field of information security, dedicated toRead More…

MediaTek announced the Dimensity 8400, a premium smartphone chip offering the most powerful Gen-AI performance in its class. Building on the legacy of the flagship Dimensity 9400, the MediaTek Dimensity 8400 brings an All Big Core design to the premium smartphone market for the first time.Read More…

As New Year holiday festivities approach, it’s not only a time for magic and celebration but also a prime opportunity for fraudsters to exploit the festive rush for gifts and bargains. Amid the sparkle of year-end celebrations, cybersecurity experts at Kaspersky have identified several prominent scamsRead More…

Jumbo Electronics, a leading consumer electronics distributor and retailer in the UAE, partnered with Dubai Police for the 4th Annual Esports Tournament, held recently at the Dubai Police Officers Club in Al Jaddaf. As a key collaborator, Jumbo played a pivotal role in the event, which attracted over 800 playersRead More…

King Faisal Specialist Hospital & Research Centre (KFSHRC) has been awarded the Global Excellence Award in Technology Project Management for 2024 by the Global Project Management Forum (GPMF) for its pioneering 3D Printing Project. The project has revolutionized healthcare delivery, enhancing diagnostic precision, surgical intervention efficiency, and significantly reducing costsRead More…

Commvault has inaugurated its new Center of Excellence (CoE) facility in Cairo, Egypt. The ribbon-cutting ceremony was graced by H.E. Dr. Amr Talaat, Egypt’s Minister of Communications and Information Technology, Eng. Ahmed El-Zaher, CEO of the Information Technology Industry Development Agency (ITIDA) of Egypt, alongside Commvault executives, including Chief ExecutiveRead More…