Intertek is increasing the availability of its innovative Remote Video Inspection (RVI) service, a technological solution driven by its Total Quality Assurance experts, to ensure business continuity of critical vendor inspection services across the oil and gas supply chain during the current health and safety site restrictions.
The unprecedented global spread of Covid-19 also impacted International Oil Companies (IOCs) and National Oil Companies (NOCs) based in the Middle East and North Africa region and their regional and international vendors that have implemented policies to restrict the access of third parties to their sites to undertake crucial audit and inspection services.
Intertek’s Technical Inspection Services business is well-prepared and has rapidly adapted to the constantly evolving environment by digitalising some of its processes to become contactless while continuing to help global customers maintain critical business continuity, supply chain requirements and manufacturing schedules.
Through remote live video streaming and smartphone technology, Intertek’s technical specialist inspectors can remain home-based during travel and access restrictions while still leading the inspection activities within the client premises. Customers in the UAE, Saudi Arabia, Bahrain, Iraq, Kuwait, Oman, Qatar and Egypt can interact with the Intertek technical specialist to ask questions and visualise the experience. As the inspections are undertaken in real-time, in the event that potential issues are identified during the inspection, follow-up actions can be discussed without delay, resulting in productivity gains and faster issues resolution times.
Intertek’s RVI solution has been deployed to companies throughout the world and the Middle East so that the company’s vendor inspection activities can continue to deliver the essential value that protects end-user clients and their supply chains from exposure to quality defect risks. Driven by Intertek’s global network of expert and experienced technical specialists, and supported by security protocols and standard operating procedures, the RVI solution enables quality control, inspection, and quality assurance activities to continue without compromising safety and quality and irrespective of location.
