Recently, iPhone 8 users have been complaining about a “static crackling” sound coming from the earpiece. Now, new reports have emerged of an issue that no software update will be able to fix. Two different cases have surfaced of the phone splitting open.
An iPhone 8 Plus owner in Taiwan has said that her phone broke open shortly after being put on charge. According to local media, Ms. Wu, who had purchased her 64GB rose gold phone just five days earlier, plugged her device into the charger and three minutes later the front panel began to bulge and lift away.
She was reportedly using the correct Apple supplied charger cable and adaptor at the time of the incident. The split phone has reportedly been shipped back to Apple so experts can assess the damage and hopefully determine the cause.
A second report of an iPhone 8 busting open comes from Japan, with Twitter user @Magokoro claiming that his device was already broken when it arrived. The pictures posted to Twitter appear to show an iPhone 8 Plus with the front panel partially detached from the device.
More photos of the phone were posted the next day, showing that the damage had gotten even worse, with the screen almost completely lifted away from the rest of the phone.