Christopher Smith, Director of EMEA & ANZ IAMS at HID, highlights the company’s commitment to simplifying identity management solutions for organizations at GITEX. With a focus on the workforce sector, HID’s offerings include physical identity access management and visitor management solutions tailored to the complexities of rapidly growing regions like UAE, Qatar, and Kuwait.
Smith emphasizes the importance of strong partnerships, stating that HID seeks collaborators who are eager to understand technology and customer needs. To support partners, HID provides an academy for training and access to demonstration software, ensuring they are well-equipped to meet client expectations.
Moving away from heavy customizations, HID is focusing on “out-of-the-box” products, allowing for seamless upgrades and minimizing the challenges often associated with customized solutions. This approach aims to facilitate a clearer path for customers looking to modernize their systems.
At GITEX, Smith notes the value of engaging with organizations to understand their challenges and needs, fostering a collaborative environment for innovation. He expresses optimism about returning to GITEX next year, continuing HID’s mission to align technology with customer expectations and industry demands.