United Development Company (UDC) has announced its digital transformation with Sitecore is driving new levels of innovation in Qatar’s real estate market.
UDC, whose developments include long-term residential, commercial, and entertainment projects, such as The Pearl-Qatar and Gewani Island, is digitally transforming with the channel partner Advancya. As a result, UDC is integrating and optimizing its customer experiences across its website, digital marketing, and social media channels.
Using the Sitecore Experience Platform, UDC is updating content faster, especially by easily create new pages for marketing campaigns that are linked to the social media tracking software. The company is also adding dynamic content based on personas, all under the same unified backend interface of Sitecore. UDC is also using select Sitecore personalization features to enable translation between English and Arabic content.
Overall, UDC has optimized costs, as staff spend less time creating and updating content, and gained efficiency by sharing content across the website and chatbot.
“In Qatar’s highly competitive real estate market, UDC is a leader in showing how digital transformation in marketing can deliver business benefits, enhance customer experiences, and gain a sustainable competitive advantage,” said Mohammed Alkhotani, Area Vice President of Middle East and Africa, Sitecore. “UDC is ideally positioned to continue delivering the right content at the right time from any platform to its investors, residents, and visitors.”