Rackspace Technology announced the launch of their new service model designed to help customers build and operate modern cloud environments, Rackspace Elastic Engineering. Releasing today to support all three major public cloud providers, Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), Rackspace Elastic Engineering marks the beginning of a significant shift in Rackspace Technology’s approach to managed cloud support.
At the core of the Rackspace Elastic Engineering model are “Pods” – groups of nine architects and engineers focused on cloud engineering. Customers always work with the same Pod familiar with their team and environment and consume Rackspace Elastic Engineering services by subscribing to fractional capacity from their Pod through flexible monthly tiers. This unique delivery model provides high customer affinity and allows the Pod to serve as an extension of the customer’s team while delivering transformative, best-practices-led, engineering, and operations services.
Rackspace Elastic Engineering delivers a new model for an ongoing partnership with customers that’s built on the foundation of agile and DevOps disciplines, and backed by decades of Rackspace Technology operational expertise and Fanatical Experience.
“Rackspace Elastic Engineering not only changes the landscape of how Rackspace Technology manages customer’s cloud environments, but we believe it will change how the market looks at the relationship between customer and provider, period,” said Kevin Jones, Chief Executive Officer, Rackspace Technology.
Rackspace Technology hosted an online event, “Leveling Up IT Operations for the Cloud Evolution” to coincide with the launch of Rackspace Elastic Engineering.