To help people work smarter, combat burnout and drive more inclusive work experiences, Cisco Webex has announced advancements to the People Insights feature. Available through the all-new Webex, and accessible through a personalized and private view, People Insights aligns with the goals you personally set for your meetings, work-life integration, connections, and focus time.
Designed with a people-first mindset, the insights are available from three points of view: Personal, Team and Organizational. All are underpinned with privacy and security to ensure this information is only available to you.
People Insights drives positive employee experiences and can help people prioritize their well-being at work in the following ways:
Personal Insights: These insights, available only to you, surface daily trends and interactions (such as key collaborators and activities), so that you set and monitor your personal preferences. This lets you tailor your collaboration with coworkers and focus your time on what matters most. For example, how often are you accepting meetings you never attend, multi-tasking during meetings or not sharing your video? People Insights will help you decide when to decline or reschedule meetings to ensure you meet your personal work preferences and goals. It also helps you fully engage (visualizing your multitasking and video sharing habits during active meetings) so that you can be more mindful about giving others your full attention and presence.
Team Insights: These insights give each team member a view of patterns between connections, collaboration habits, and work-life integration for the entire team – while maintaining privacy. The benefit is a stronger and more inclusive work experience for all team members and enables a team to jointly adjust practices and grow relationships as a collective for the benefit of everyone. For example, you can become a good steward of your team’s wellbeing by looking at what percentage of meetings are taking place outside of your team’s preferred working hours – or you can facilitate strong working relationships by making sure you and your team are connecting with the right people and teams.
Organizational Insights: Organizational Insights give you a bird’s-eye view of your organization’s collaboration trends and patterns to help you spot silos and identify teams that may benefit from additional support or an increased focus on inclusivity. For example, if you move to a new business model or organizational design that requires new ways of collaboration, you can monitor how the model is working and take action where you see gaps.
Enabling the Hybrid Workplace
Cisco Webex has previewed a future capability called “People Focus” which uses machine learning and AI technology to individually re-frame meeting participants who are spread across a meeting room. The feature will make remote participants feel more connected by providing a close-up “cropped” view of each person in the room and will be available later this year.
Cisco also announced new cloud pricing for Webex desk and room devices, making intelligent collaboration experiences even more affordable for every space with up to 50 percent lower costs. Cisco Webex also recently announced the availability of features, devices and tech integrations to deliver seamless collaboration and smart hybrid work experiences
