Dubai Silicon Oasis Authority (DSOA) has today announced the launch of DSO Click, an app exclusive to DSO-based residents and business partners.
The app, available on Android and iOS, serves as a platform for the DSO community to communicate with DSOA and a tool to submit facilities management requests, report community-related issues, books parking spaces, and book meeting rooms. Residents and business partners will have the option to raise their requests in video, audio, photos, or text, and track the status of their submissions.
Residents’ raising facility management requests now have a seamless two-click only process, which automatically loads all the contractual tenancy details once the property has been selected. To streamline community service requests, users may now submit their reports through the Community EYE feature on the app, including street-related defects and maintenance requests, street-lighting issues, noise complaints, sidewalk maintenance requests, pest-control complaints, or household pets-related issues. The feature for booking parking spaces is currently available for the headquarter building, and soon to be extended to include the Dubai Digital Park. App users will also have the option of booking meetings rooms in the headquarter building and Dubai Digital Park buildings.
The introduction of the app follows a series of recent expansions in DSOA’s smart services and smart city solutions infrastructure.