Huawei, a global information communication technology (ICT) solutions provider, has announced an expanded focus in helping financial institutions to deliver innovative services to their customers by bringing to market a series of next-generation banking technologies as well as additional consultancy expertise.
Rising technology trends such as cloud computing, big data analytics, smart and virtual banking concepts are accelerating the digitisation of the regional financial industry.
According the company, to keep up with the demands of a globally integrated marketplace, financial firms in the Middle East are increasingly turning to ICT to drive innovation and deliver services to customers that are both secure and reliable.
Huawei said CIOs are looking to new technologies that can manage and store the influx of mission critical data.
The company said it continues to build on its expertise in the banking and finance sector by investing in a host of experienced and qualified banking industry experts hired locally across multiple markets. These include the UAE, KSA, Qatar, Kuwait, Oman, Bahrain, Pakistan and Iraq, Huawei stated.
Moustafa Nagi, regional vice president, Financial Services Industry, Huawei Enterprise Business Middle East, said: “The financial services industry is crucial to the functioning of our society yet it can be one of the most susceptible to disruption. We have seen a recent surge in ICT adoption from the sector as it reacts to increasing data management and security needs. In addition, financial institutions are increasingly under pressure from their customers for smarter banking services, turning to technology to help drive greater customer loyalty. Huawei has great experience working within the financial sector around the world and we have decided to expand our solutions portfolio in the Middle East as part of our 2015 business strategy.”
Huawei said it has over 15 years experience working with the financial services industry. With a focus on highly stable, efficient, and flexible solutions that are industry-specific, Huawei helps financial customers stabilise business operations as well as expand their services and enhance collaboration. Its products and services have been widely deployed across the globe serving more than 200 global financial institutions including six of the top 10 global banks.
“Looking ahead, Huawei will continue to partner with system integrators and independent software vendors in an effort to achieve advanced ICT infrastructure for its customers globally in the financial services industry,” added Nagi. “Committed to its integration strategy, Huawei will strengthen these collaborations and work with its customers to achieve shared goals of operational excellence.”
Within the Middle East, Huawei said it is set to offer a range of OmniChannel banking solutions. These include Virtual Teller Machine (VTM) banking services, which utilise high-definition video and unified collaboration technologies to provide remote teller services for customers. Such services allow banking customers to digitally interact face-to-face with tellers via their smartphones, tablets, PCs and Smart TVs.
