Dubai Smart Government Department (DSG) has revealed that its ePay system for online payment of Dubai government fees witnessed a 25% increase from the previous year generating approximately AED7bn in 2014.
The uptrend was accompanied by a 16% increase in the number of transactions and an increase in the number of entities using ePay to 30 entities, up from 25 entities in 2013. The ePay system enables customers to pay for government services online and in a secure environment.
H.E. Ahmad Bin Humaidan, director general of DSG, said: “These results clearly demonstrate the increasing pace of the electronic and smart transformation process in Dubai and our success in fulfilling the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, for providing a world-class smart government in Dubai to ease the lives of all segments of the society and make them happy. This is substantiated not only by the growing interest of customers in using the ePay service to complete their government transactions but also by their growing confidence in this highly efficient and secure option”.
Bin Humaidan added: “The positive effects of electronic payment are not restricted to supporting the national economy and providing customers with open options for payment through multiple channels but extend to environmental sustainability.”