Tech Mahindra and Huawei to manage services for Menatelecom

Abdulhakeem Al Khayyat, Chairman of Menatelecom

Bahrain based telecom operator Menatelecom awarded major Managed Services contracts for the year 2012-2013 to global giants Tech Mahindra and Huawei Technologies.

Together Tech Mahindra and Huawei Technologies will enhance and manage Menatelecom’s cutting-edge WiMAX 16e network and ensure that Menatelecom continues to provide the most powerful internet packages to both enterprise and residential customers across the Kingdom of Bahrain.

The new arrangement will support advancements to a number of core operational areas and systems, that includes the enhancement and expansion of Menatelecom’s billing and customer relationship management systems including significant upgrades to the company’s current OSS/BSS capabilities, which will enable it to develop and offer an even greater range of advanced services to its customers

Commenting on the awarding of the contracts, Abdulhakeem Al Khayyat, Chairman of Menatelecom said, “In a few short years since the launch of our WiMAX network, Menatelecom has changed the internet market and the way people connect to the internet in the Kingdom of Bahrain. We have provided faster, better and more flexible broadband solutions for both residential and corporate customers. We have also raised the standards for what customers should expect of their internet service provider. The new partnership with Tech Mahindra and Huawei Technologies will further serve to ensure that our customers continue to receive the best support possible and the most reliable broadband internet service.”

In terms of Menatelecom’s vision for the future, this agreement takes advantage of new technologies, which will allow it to continue to successfully offer the latest products, services and technologies to provide for an optimum customer experience.

Commenting on the agreement, Krishna Gopal, Vice President – MEA SAARC Sales & Alliances at Tech Mahindra, said, “We are delighted to have been chosen by Menatelecom as its Managed Services and IT Transformation partner. It’s a vindication of our investment in the emerging markets and our deep experience of working with operators in this region. Tech Mahindra already has a strong presence in the region and we are looking forward to a productive and long term engagement with Menatelecom.”

Stephen Yi, President of Middle East Region at Huawei  Technologies further added, “Our collaboration with Menatelecom in the advancement of the company’s WiMAX network infrastructure is an initiative that we believe can bring lasting value to both consumers and enterprises across the Kingdom of Bahrain. With a thorough understanding of Menatelecom’s current needs and vision for the future, we are looking forward to working together closely in opening up new opportunities within the telecoms market.”