Salesforce and Google announced an expansion of their strategic partnership to bring together Salesforce, the #1 AI CRM, and Google Workspace, the world’s most popular productivity tool, to drive productivity with AI. This partnership will deliver new bidirectional integrations that allow customers to bring together context from Salesforce and Google
Google Cloud announced today a strategic alliance with the Government of Kuwait to roll out a comprehensive digital transformation roadmap across governmental entities and key state-owned enterprises. The alliance will enable the Government of Kuwait to leverage Google Cloud’s innovative technology and expertise in data analytics, cybersecurity, and artificial intelligence
Ooredoo Group has signed an agreement with Google Cloud to leverage Apigee’s centralised API gateway. This deal is the latest in a series of partnerships between Ooredoo and major global technology players, aimed at future-proofing its business by evolving its core operations to smart telco, upgrading its customer experiences across
Oracle acquires an leading cloud-based customer service provider, RightNow Technologies for approximately $1.5 billion. The Customer Service Cloud of RightNow helps organisations deliver exceptional customer experiences across call centers, the web and social networks. Oracle with RightNow onboard expects to offer a superior customer experience at every contact and across every channel. The Board of Directors of RightNow Technologies has unanimously approved the transaction. The transaction is expected to close by late 2011 or early 2012, subject to RightNow stockholder approval, certain regulatory approvals and customary closing conditions.