The mass availability of generative AI, such as OpenAI’s ChatGPT and Google Bard, became a top concern for enterprise risk executives in the second quarter of 2023, according to Gartner. “Generative AI was the second most-frequently named risk in our second quarter survey, appearing in the top 10 for the firstRead More…

Kyndryl and Microsoft have announced a joint effort to enable the adoption of enterprise-grade generative AI solutions for businesses on The Microsoft Cloud. Leveraging the partnership’s Joint Innovation Centers, Kyndryl’s growing patent portfolio in data and AI, and its access to Microsoft 365 Copilot, Azure OpenAI Service and Microsoft Fabric,Read More…

Tenable has announced the launch of ExposureAI, new generative AI capabilities and services across the Tenable One Exposure Management Platform. Tenable has also introduced Tenable Exposure Graph, a scalable data lake, Powered by Snowflake, that fuels the ExposureAI engine. This unified data platform – representing more than 1 trillion unique exposures, ITRead More…

Worldwide contact center (CC) and CC conversational AI and virtual assistant end-user spending is projected to total $18.6 billion in 2023, an increase of 16.2% from 2022, according to Gartner. “Near-term investment growth rates for CC and CC conversational AI and virtual assistants are expected to dip as business volatilityRead More…

Dell Technologies has introduced new offerings to help customers quickly and securely build generative AI (GenAI) models on-premises to accelerate improved outcomes and drive new levels of intelligence. New Dell Generative AI Solutions, expanding upon our May’s Project Helix announcement, span IT infrastructure, PCs and professional services to simplify the adoption ofRead More…

ServiceNow, NVIDIA and Accenture have announced the launch of AI Lighthouse, a first-of-its-kind program designed to fast-track the development and adoption of enterprise generative AI capabilities. Expanding on existing strategic partnerships among ServiceNow, NVIDIA, and Accenture, AI Lighthouse will assist pioneering customers across industries in the design, development, and implementationRead More…

ServiceNow has announced expanded generative AI capabilities, case summarization and text-to-code, to drive speed, productivity, and value for customers. Powered by proprietary ServiceNow large language models (LLMs), both capabilities are purpose-built for the ServiceNow platform and are designed to alleviate repetitive work and significantly improve productivity. ServiceNow also announced today its approach toRead More…