Avaya announced that it has been positioned as the Leader in the 2018 Gartner Magic Quadrant for Contact Center Infrastructure worldwide. Avaya believes the portfolio addresses the Customer Experience Priorities in 2018 identified in a Gartner report:Read More…
Growth tops the list of CEO business priorities in 2018 and 2019, according to a recent survey of CEOs and senior executives by Gartner. However, the survey found that as simple, implemental growth becomes harder to achieve, CEOs are concentrating on changing and upgrading the structure of their companies, includingRead More…
Internet of Things (IoT)-based attacks are already a reality. A recent CEB, now Gartner survey found that nearly 20 percent of organizations observed at least one IoT-based attack in the past three years.Read More…
According to Gartner research, twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017.Read More…
Spire Solutions, the leading regional VAD joined hands with leading research and advisory firm Gartner that will allow the distributor to tap into Gartner’s unparalleled expertise and bring global cyber security practices to the Middle East.Read More…
Leading data and analytics company, Teradata has been positioned in the Gartner 2018 Magic Quadrant for Data Management Solutions for Analytics issued February 13, 2018, by Gartner analysts Adam M. Ronthal, Roxane Edjlali, and Rick Greenwald. As one of 22 vendors evaluated in the 2018 report, Teradata was recognized as a LeaderRead More…
Meaningful artificial intelligence (AI) deployments are just beginning to take place, according to Gartner, Inc.Read More…
Red Hat has been given the company an overall “Positive” rating in its 2018 Vendor Rating report for the fourth consecutive time, by Gartner.Read More…
ESET recently announced that it has been named as a Challenger in the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms and expressed its delight as it claimed ESET was the only Challenger named in the Magic Quadrant. Read More…
The year 2020 will be a pivotal year in AI-related employment dynamics, according to a recent study by Gartner, as artificial intelligence (AI) will become a positive job motivator.Read More…
Gartner has positioned LogRhythm as a Leader in the 2017 “Magic Quadrant for Security Information and Event Management” research report, for its Threat Lifecycle Management Platform. Read More…
Intelligent automation will transform workplace outsourcing according to Gartner, Inc.Read More…
