Worldwide spending on AI is forecast to total nearly $1.5 trillion in 2025 according to research firm Gartner. “The forecast assumes continued investment in AI infrastructure expansion, as major hyperscalers continue to increase investments in data centers with AI-optimized hardware and GPUs to scale their services,” said John-David Lovelock, Distinguished VPRead More…

By 2028, none (0%) of the Fortune 500 companies will have fully eliminated human customer service, according to research firm Gartner. Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts said that a completely agentless future is both unlikely and undesirable. “AI and automationRead More…

Forty percent of enterprise applications will be integrated with task-specific AI agents by 2026, up from less than 5% today, according to Gartner Inc., a business and technology insights company. As organizations accelerate digital transformation, agentic AI in enterprise applications will move beyond individual productivity, setting new standards for teamwork and workflowRead More…

Nutanix has announced it has been recognized as a Challenger in the 2025 Gartner Magic Quadrant for Container Management. This marks Nutanix’s recognition for the first time in this Magic Quadrant following the launch of its Nutanix Kubernetes Platform (NKP) solution last year. Nutanix launched NKP following the integration ofRead More…

The worldwide infrastructure as a service (IaaS) market grew 22.5% in 2024, reaching $171.8 billion, according to Gartner, Inc. a business and technology insights company. Amazon retained the No. 1 position in the IaaS market in 2024, followed by Microsoft, Google, Alibaba and Huawei. “As enterprises continue to seek greaterRead More…

IT spending in the Middle East and North Africa (MENA) is projected to total $169 billion in 2026, an increase of 8.9% from 2025, according to the latest forecast by Gartner, Inc. “The MENA region is rapidly emerging as a global tech powerhouse, with the Gulf Cooperation Council (GCC) leveragingRead More…

Worldwide PC shipments totaled more than 63 million units in the second quarter of 2025, a 4.4% increase from the second quarter of 2024, according to preliminary results by Gartner, Inc. “In the second quarter of 2025, enterprise demand outpaced consumer demand, underpinned by Windows 11 migrations and pandemic-era desktopRead More…

Worldwide end-user spending on generative AI (GenAI) models is projected to total $14.2 billion in 2025, according to Gartner, Inc. End-user spending on specialized GenAI models, which include domain-specific language models (DSLMs), is estimated to total $1.1 billion in 2025 (see Table 1). Specialized GenAI models are trained or fine-tuned on industryRead More…