Home Tag "Fadi Hani"

Cupola and Avaya further enhance contact center capabilities

Subha Bhargavi
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Recognizing the urgent need for organizations to maintain business continuity through the current global crisis, Cupola Teleservices has worked with Avaya, its trusted partner, to further enhance its contact center capabilities. As the BPO partner to several multinational corporations across vital sectors including government, financial services, food and beverage, transportation and logistics, and education, Cupola’s […]

Avaya enhances its Desktop Experience portfolio

The Channel Post Staff
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Avaya revealed the enhancements to its Desktop Experience portfolio of smart business devices, including a new line of professional-grade communication headsets, expanded Broadsoft UC feature support, enhancements to its Essential Experience J100 Series, and the availability of Device Enrollment Service 2.0.

Avaya files reorganisation plan

The Channel Post Staff
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Avaya released a statement yesterday (August 7) stating that the company has filed an amended plan of reorganisation and disclosure statement, with the support of major stakeholders, representing an important milestone in the company’s restructuring process and gives a “clear and viable path to emerge from Chapter 11 in the near term.”

Avaya converges with HP

The Channel Post Staff
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Avaya as part of a strategic global agreement with HP is adding elements of Avaya's Unified Communications and Contact Center products to the HP Unified Communications and Collaboration (UC&C) services portfolio for enterprises. Thereby, offering customers an increase in the agility of their existing communication architectures and realize the aspiration of unified communications for multi-vendor interoperability and ultimately save organizational costs.
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