Salesforce and Deloitte Digital have announced a collaboration to provide businesses around the world with the accelerators and strategies they need to deploy trusted AI for CRM. Deloitte Digital will offer its AI services, industry experience, and deep knowledge of data protection regulations to help organizations implement and scale AIRead More…
Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East, explains how AI, Data and CRM can drive transformation and growth.Read More…
Salesforce has announced plans to collaborate with Accenture to accelerate the deployment of generative AI for CRM. Together, the companies intend to establish an acceleration hub for generative AI that provides organizations with the technology and experience they need to scale Einstein GPT – Salesforce’s generative AI for CRM —Read More…
Salesforce has announced new Commerce Cloud innovations that will help companies in any industry connect to their customers with personalised experiences powered by real-time data – all on one unified platform. Significance: Eighty-one percent of consumers plan to reassess their budget over the next 12 months, shifting spending toward more personalised experiences. Retailers whoRead More…
WSO2 has partnered with Mitra Innovation, a leading provider of digital solutions, to announce the launch of the Creatio Connector. This new connector provides a bridge between WSO2’s Micro Integrator and Creatio’s low-code CRM platform. By seamlessly connecting the integration, identity and access management, and API management capabilities of WSO2Read More…
Etihad Cargo, the cargo and logistics arm of Etihad Aviation Group, has enhanced its customer service capabilities with the launch of Microsoft Dynamics 365 based Pulse CRM, which will enable the carrier to meet customer demands more proactively. Etihad Cargo’s Customer Contact Centre handles over 13,000 transactions per month, includingRead More…
NTT DATA has acquired the majority in the Natuvion Group through NTT DATA Business Solutions AG. Natuvion is an SAP Data Transformation Partner well respected around the world. Through its international network of offices and subsidiaries, the Natuvion Group provides support to companies with the relocation of business-critical data andRead More…
SugarCRM, today announced a strategic distribution partnership with Redington Gulf, whereby Redington will distribute the full SugarCRM AI-driven solution portfolio for sales, marketing, and customer service to businesses in the Middle East.Read More…
Mansoor Khan, Sales Director, Infor Hospitality, IMEA, lists the benefits of cloud systems for hospital businesses.Read More…
Redington signed an distribution agreement with Freshworks to offer its user-friendly business solutions such as cloud-based customer support, IT service management solution, CRM and call center software to the regional enterprises across MEA region.Read More…
Focus Softnet will be focusing the spotlight on the upgraded version of its flagship ERP, Focus 8 at Stand E-10 in Hall 8 during the GITEX Technology Week. The new version has multilingual and VAT readiness capabilities that the expects to generate significant interest during the show.Read More…
Coming Gitex Technology Week, Centra Hub intends to focus on the upgraded version of its VAT-compliant CRM solution with inbuilt entry-level accounting module.Read More…
