Developments in Artificial intelligence (AI) have been impacting businesses, governments, and economies across the world, and the Middle East is no exception. Advancements in AI, especially generative AI (GenAI), are leading to a once-in-a-generation shift. The Cisco AI Readiness Index has revealed that 95% of respondents have an AI strategy in placeRead More…

etisalat by e& and Cisco have announced the signing of a Memorandum of Understanding (MoU) to collaborate on advanced connectivity solutions and services for businesses in the UAE. The MoU outlines the principles by which the companies intend to collaborate on go-to-market activities, serving enterprises and SMB business customers byRead More…

Cisco has announced the intent to acquire Isovalent, an open source cloud native networking and security startup, to bolster its secure networking capabilities across public clouds. The acquisition of Isovalent will build on the Cisco Security Cloud vision, an AI-driven, cloud delivered, integrated security platform for organizations of any shape andRead More…

Research published by Cisco reveals that consumers will be using more applications and digital services over the end-of-year holiday season than ever before. 78% of people in the UAE now believe that applications and digital services are important to having an enjoyable holiday. But significantly, 65% of the nation’s consumersRead More…

Cisco has announced new business metrics in Cisco Cloud Observability. Powered by the Cisco Observability Platform to enhance business context for modern applications running on Amazon Web Services (AWS). This latest release also supports integration with AWS services and application performance monitoring (APM) correlation and provides end-to-end visibility into theRead More…

Webex by Cisco  has announced new AI-powered capabilities in Webex Contact Center. These new capabilities aim to help improve agent well-being and productivity, resulting in exceptional customer experiences. Stress and burnout are common in the workplace, and even more so within contact center employees. In fact, a study found agentRead More…

Cisco has announced seven new modules on the Cisco Observability Platform, built by development partners and created to expand its full-stack observability ecosystem. This growing ecosystem helps customers fulfill their specific observability needs and utilize additional value from observable telemetry. The new modules are focused on five critical areas: BusinessRead More…