Expert View

What beyond AI ML Tech for BPO

June 28, 2022

The Channel Post Staff

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Ram Ramachandran, Senior Vice President and Head, Middle East & Africa at Tech Mahindra highlights the new set of technologies going to impact the outsourcing industry and lists the tech trends beyond AI and ML that will serve the building blocks for call center ecosystem

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News

Redington in distribution agreement with Freshworks

September 25, 2019

The Channel Post Staff

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Redington signed an distribution agreement with Freshworks to offer its user-friendly business solutions such as cloud-based customer support, IT service management solution, CRM and call center software to the regional enterprises across MEA region.

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